Expert Details
Supply chain operations and operations strategy
ID: 738629
New York, USA
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2012 | Degree: BA | Subject: Biomedical Engineering & Economics | Institution: Brown University |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2020 to 2022 | Employer: Weee! | Title: Sr Director, Strategy & Operations | Department: Operations |
Responsibilities:• Own over $100M+ in P&L for multiple business verticals; built restaurant business from scratch to $20M ARR in 6 months• Scaled operations from $50M to $800M ARR (Series B to E) through the pandemic, building teams and developing processes • Lead strategic and operations teams, M&A integration process, launching verticals such as e-commerce, alcohol, international marketplace, national van fleet acquisition (300+ vans), process automation, materials supply chain and demand planning |
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| Years | Employer | Title | Department |
| Years: 2019 to 2020 | Employer: Atomic VC | Title: VP Operations | Department: Operations |
Responsibilities:• Advise Atomic’s portfolio companies on areas of operational strategy, supply chain, go-to-market, executive hiring, and culture• Launched portfolio venture startup: Natural DTC sleep supplements with sleep coaching practice, and sleep data tracking app • Planned and executed complex FDA-regulated supply chain manufacturing, built new vendor relationships for supplements and packaging manufacturing; Responsible for Operations, Customer Experience, R&D, and FP&A |
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| Years | Employer | Title | Department |
| Years: 2017 to 2019 | Employer: Warby Parker | Title: Head of Distribution & Supply Chain Operations | Department: Supply Chain |
Responsibilities:• Led vertical leaders in sourcing, manufacturing, distribution and reverse logistics who oversee 150 staff across three 3PLs• Identify and execute high-potential strategic opportunities such as reworking returned frames ($10M inventory savings over 5 years) and support growth by modeling approach to bring 3PL operations in-house through RFPs • Partner with Tiger Global advisor (Zappos’ former VP Supply Chain) to develop industrial automation solutions for Home Try-on process by collaborating with industry leaders in computer vision, invisible UV ink, and automated storage systems fields • Collaborate with Finance, Planning, Brand, CX and Tech teams to drive projects and manage relationships with vendors |
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| Years | Employer | Title | Department |
| Years: 2013 to 2017 | Employer: Manhattan Hospitality Group | Title: Co-founder | Department: |
Responsibilities:• Developed apartment rental model to determine viability of business, market entry strategy and positioning; $3M in revenues• Identified homes, designed interior, set up sales, service and operations team from scratch to serve over 3,000 guests |
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| Years | Employer | Title | Department |
| Years: 2016 to 2016 | Employer: PERCH (Workspace e-Commerce Startup) | Title: Director of Operations & Technology | Department: |
Responsibilities:• Led global sourcing, logistics, demand forecasting and finance; built operational and finance plan for launch and growth• Headed search for VP Engineering and developers by evaluating 15 international web agencies to build site in Ruby/React.js |
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| Years | Employer | Title | Department |
| Years: 2014 to 2016 | Employer: DCI | Title: Head of Operations, Chief of Staff | Department: |
Responsibilities:• Directed process, roles and responsibilities for 20 employees across sales, supply chain, accounting and design functions• Led company-wide initiatives with CEO to restructure staff functional roles, reduce costs, revamp sales operations and refocus on high-priority opportunity areas such as e-commerce growth in company turnaround, selling to Target, Urban Outfitters & more |
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| Years | Employer | Title | Department |
| Years: 2012 to 2014 | Employer: Keystone Strategy | Title: Strategy Associate | Department: |
Responsibilities:• Managed growth strategy project in the oil and gas sector for Fortune 10 client; led 40+ industry expert interviews• Analyzed engagement and demographic data for 24M users across multiple products in SQL for Fortune 50 tech client • Partnered with CEO of US’ largest solar manufacturer on economic litigation case for the Federal Trade Commission |
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Government Experience
| Years | Agency | Role | Description |
|---|---|---|---|
| Years: 2007 to 2008 | Agency: Singapore Armed Forces | Role: Combat Engineer Officer | Description: • Led development and strategy at the cyber-war gaming center, enabling senior commanders to wargame scenarios digitally • Commanded military exercises involving live demolition, jungle warfare, ambush defense in Thailand and Brunei |
Career Accomplishments
| Licenses / Certifications |
|---|
| Advanced Excel, SQL, Tableau, Salesforce CRM, Looker Analytics, Chartio, NY Real Estate License |
Language Skills
| Language | Proficiency |
|---|---|
| English | Fluent |
| Mandarin | Native |
| Cantonese | Intermediate |
| Fujian | Intermediate |
| Spanish | Intermediate |
Fields of Expertise
supply chain, supply chain cost reduction, supply chain management, supply chain optimization, active packaging material, corrugated packaging material, business strategy, venture capital, consumer product, automatic warehousing system, warehousing system, automation, Customer Service, fleet management