Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Retail Industry Expert

ID: 740276 Florida, USA

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Expert is a seasoned executive with over 30 years of experience in retail management and consulting, having held leadership roles with prominent retailers such as Wal-Mart, Burlington, and Harbor Freight Tools. He is currently the owner of a business consultancy, where he advises on business strategy, new business development, and operational improvements. Throughout his career, Expert has demonstrated a remarkable ability to drive profitability and efficiency, overseeing markets with sales volumes exceeding $100 million and leading teams in multi-state regions to surpass key performance metrics.

Previously, Expert served as Director of Operations at Smyth Automotive Parts and Paint Inc., where he managed 36 retail stores, four distribution centers, and multiple call centers, ensuring consistent revenue growth and customer satisfaction. His background includes extensive experience in P&L management, talent development, and strategic planning, which he applied effectively as a Senior District Manager at Harbor Freight and Regional Manager at Burlington. His results-oriented approach has earned him numerous awards, including “District of the Year” and “Store Manager of the Year,” recognizing his impact on sales, customer service, and operational excellence.

Expert is also a certified trainer in talent optimization, leadership, and motivational speaking, equipping him with the skills to inspire and develop high-performing teams. His dedication to community service is evident in his years as a volunteer missionary in Latin America, where he led efforts in education, agriculture, and sanitation. A dynamic leader, Expert combines operational expertise with a commitment to fostering growth and excellence in all his professional and community endeavors.

Education

Year Degree Subject Institution
Year: 2015 Degree: BBA Subject: Business Administration Institution: Purdue University Global

Work History

Years Employer Title Department
Years: 2020 to Present Employer: Undisclosed Title: Owner/President Department:
Responsibilities:
Owner / Operator of two companies focused on 1) Real-Estate, Land Development and Construction and 2) Retail.

Providing the following business and consulting services: Start-Ups, Liquidations, Business Analysis, Business Planning, Business Strategies, New Business Development, Project Management, Change Management, Executive Coaching, Leadership Development, Team Building, Merchandise Strategies, Pricing and Markdown Planning / Strategies, Store Refresh / Remodel, Recruitment / Human Resources, Operations Management, Loss Prevention, Inventory Management, Signing Packages, Visual Presentation, On-Site Surveys, Assessments, Action Plans, KPI Development, Merchandise Flows / Adjacencies, Merchandise Assortment, Policy and Procedures SOP, AP / AR / Payroll / Inventory Technologies and Personal Development etc.
Years Employer Title Department
Years: 2018 to 2020 Employer: Smyth Automotive Parts / Paint Inc. Title: Director of Operations - Corporate & Field Retail Department:
Responsibilities:
Specializing in aftermarket auto parts, paint, and services. Responsibilities included:
• Responsible for 36 retail stores, 4 hub distribution centers, 1 corporate distribution center, 2 call centers, 2 retail machine shops, and 8 retail paint stores with annual Sales of over $100 Million.
• Supervision and development of 20 territories, 36 store managers, 2 business development managers, 4 district managers, 1 regional manager, 1 call center manager, 1 special projects manager, 25 corporate office personnel, and 500 non-exempt associates.
Years Employer Title Department
Years: 2016 to 2018 Employer: Garon's Consulting Services and Solutions LLC. Title: Owner/President Department:
Responsibilities:
Owner / Operator of a dynamic real estate, construction and consulting company operating three offices in Louisiana, Mississippi, and Florida.
• Bought single family homes, duplexes, land and acreage from sellers, foreclosures, auctions, and tax liens.
• Responsible for ground up construction, remodel, landscaping and interior design and consulting with annual sales over $10 Million.
Years Employer Title Department
Years: 2011 to 2016 Employer: Harbor Freight Tool Company Inc. Title: Senior District Manager Department:
Responsibilities:
Stores located in Louisiana, Mississippi, Alabama, Florida, and Metro Houston specializing in Hardlines merchandise. Responsibilities included:
• Maximizing sales, KPI’s, and profit in a four-state district with annual Sales of over $150 Million.
• Full P&L
• Supervision of 25 exempt and 600 non-exempt associates.
Years Employer Title Department
Years: 2009 to 2011 Employer: Burlington Stores Inc. Title: Regional Manager Department:
Responsibilities:
Stores located in Louisiana, Mississippi, Alabama, Florida, Metro Houston, and Puerto Rico specializing in hard and soft lines merchandise. Responsibilities:
• Maximizing sales, KPI’s, and profit in a five-state district with annual Sales of over $150.
• Assisting Area Vice President of Stores with various projects.
• Supervision and training of 10 district managers, 50 exempt, and 800+ non-exempt associates.
Years Employer Title Department
Years: 2007 to 2009 Employer: Wal-Mart Stores Inc. Title: Super Center Senior Store Manager Department:
Responsibilities:
Stores located in Maryland, Delaware, and Canada specializing in hard and soft lines merchandise. Responsibilities:
• Maximizing sales, KPI’s, and profit in a $130 Million dollar super center.
• Full P&L
• Supervision of 12 exempt and 300+ non-exempt associates.
Years Employer Title Department
Years: 2005 to 2007 Employer: Sears Holdings Corp. Title: General Store Manager Department:
Responsibilities:
Stores located throughout the US, Canada, and Puerto Rico specializing in hard and soft lines merchandise. Responsibilities:
• Maximizing sales, KPI’s, and profit in a $100 Million dollar full line store with two Sears auto centers.
• Full P&L
• Supervision of 12 exempt and 200+ non-exempt associates.
Years Employer Title Department
Years: 1999 to 2004 Employer: Gordmans Stores, Inc Title: Senior District Manager / Regional SOP Auditor - Operations / Merchandising Department:
Responsibilities:
Stores located in Iowa, Illinois, and Midwest. Responsible for corporate store roll outs, regional operations, merchandise auditing, full P&L, and standard operating procedures.
• Maximizing sales and profit in a 15-store district with annual sales over $75 Million.
• Full P&L
• Supervision of 12 exempt and 200+ non-exempt associates.
Years Employer Title Department
Years: 1992 to 1999 Employer: Stein-Mart Stores, Inc. Title: Senior District Manager / Region Trainer / Troubleshooter Department:
Responsibilities:
Stores located in LA, MS, AL, and FL. Responsible for training and development of all new managers within a two region market, operational audits, new store set ups, merchandise mix, staffing, construction oversight and full P&L.

Career Accomplishments

Associations / Societies
• Gerson Lehrman Group - Councils / Consulting - Society of Industry - Leaders / Consulting
• Coleman Research Group - Executive Form / Consulting - Congo link Network - Specialists / Consulting
• The Emotional Intelligence - Network / Retail USA - Retail Executive Network - Harvard Business Review
• Artificial Intelligence, Deep Learning, Machine Learning - Linked: HR (#1 Human Resources Group)
Licenses / Certifications
• Zig Ziglar Corporation - Certified Trainer / Choose to Win Coaching System
• The Predictive Index - Certified Trainer / Talent Optimization / PI Behavioral Assessment
• Dale Carnegie - Certified Trainer / Leadership / Motivational Speaker / Personal Development
• Mohr Learning Management - Certified Management Consultant / Coaching and Training
• Eagles Flight / Experiential Learning AI - Certified Trainer / Leadership / Effectiveness
Awards / Recognition
• Most improved District of the year. (Sales, Shrinkage & Profit)
• District of the year (Customer Service Award)
• Mystery shopper store of the year. (#1 Out of 255 Stores)
• Store Manager of the year. (#1 Out of 263 Mgrs.)
• Best improved turnover for a New Store. (Chain 293% to 38% in one year)
• Best Shrink Store of the year (#1 Out of 235 Chain -2.53% vs Store. -0.64%)
• Region of the year. (Sales & Shrinkage)
• Store of the year. (Sales, Shrinkage & Turnover)
• Award of Outstanding Performance (Policies and Procedures)
• Award of Excellence (Recruitment and Training / Development)
• Best Audit of the year. (New Stores / non-comp)
• Merchandising Audit of the year (All Stores)
• Excellence Stewardship Award (Roll out of New Stores)

Fields of Expertise

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