| Years: 2009 to 2010 |
Employer: City Of Reno |
Title: Manager |
Department: Regional Emergency Communications Center |
Responsibilities:
Overall Manager of the 60 person 9-1-1/Dispatcher Center serving 8 Police, Fire, and Sheriff's agencies. Handled all aspects of planning, developed training, investigated complaints, initiated disciplinary actions, developed and oversaw 7M budget, and wrote long-term plans. |
| Years: 2006 to 2009 |
Employer: SHASCOM 9-1-1 |
Title: Director |
Department: |
Responsibilities:
Head of standalone consolidated 9-1-1/Dispatch Center in Shasta County, CA. Sole executive, oversaw staff of 40, including managers, supervisors and dispatchers. Responsible for 4+M budget negotiated from Police, Fire, Sheriff and EMS agencies dispatched. Agency handled 9-1-1 calls for entire County. As head, developed and managed budget, policies, procedures, training program, quality control, disciplanary actions, hiring and was overall responsible for any actions of the Agency. Reported to a Board of Directors, served as sole negotiator with them on budget, and was also sole negotiator with dispatchers Union (two successful contracts signed). |
| Years: 1974 to 2006 |
Employer: California Highway Patrol |
Title: Dispatcher, Supervisor, Manager |
Department: Communications |
Responsibilities:
32 year career with the CHP as a dispatcher, supervisor, and manager in several Communications Centers. Served as a primary and associate instructor at the CHP Academy for many years, teaching everything from basic radio skills to interpersonal relations for managers Taught dispatch classes at two community colleges. Exposed to, and participated in, all aspects of communications program development and planning, both at local, regional, and statewide levels. Also has long experience in the day to day operations of communications centers including budgeting, personnel issues, systems administration, procurement and planning, hiring, discipline, policy development and media relations. |
