Expert Details
Product and Strategy for 5G, Fixed and Fixed Wireless Networks
ID: 737345
Australia
Expert was employed at Telstra Corporation Limited, holding the title of Agile Product Owner / Senior Product Manager - 5G and Network Optimised Products. Previously, Expert held the position of Senior Strategy Manager while working at Telstra Corporation Limited. Expert had this role for three years (March 2016 - October 2018). During this time, Expert also gained specific experience in the Gaming industry.
Before this, Expert held the position of Strategy Analyst while working at Transurban Group. Expert occupied this position for 18 months (September 2014 - March 2016).
Previously, Expert held the position of Owner while working at REASONS3. For 23 months (April 2014 - March 2016), Expert had this role.
Before this, Expert held the position of Senior Analyst A/g - Market Evolution and Access, Communications Group, while working at the Australian Competition And Consumer Commission. Expert occupied this position for two years (November 2011 - April 2014). Previously, Expert held the position of Graduate while working at the Australian Competition And Consumer Commission. Expert had this role for nine months (February 2011 - November 2011).
Before this, Expert held the Product Planning - Intern position while working at General Motors Company. Expert occupied this position for 11 months (January 2009 - December 2009).
Relevant skills
• Developing long-term company strategy and pivoting into execution
• Developing product roadmaps with customer-centric solutions
• Building and leading effective cross-functional teams
• Defining problems worth solving and developing solutions from a blank sheet of paper
• Negotiating agreements that generate incremental value and manage risk for all parties
• Building proof of concepts and applying learnings to scale
Personal Strengths:
• Always meeting commitments
• Being a deep and creative thinker that brings intellectual horsepower to every conversation
• Having a growth mindset and promoting cultures that allow others to do the same
• Always acting honestly, passionately and with integrity
• Being a persuasive thought leader both inside and external to an organization
• Applying the teachings of behavioral economics and learnings from other industries
Key skills:
Business Strategy, Statistics, Management Consulting, Telecommunications, Mediation, Thought Leadership, Analysis, Competition Law, Business Case, Public Policy, Stakeholder Engagement, Regulatory Affairs, Data Analysis, Mergers & Acquisitions, Econometrics, Energy Policy, Alternative Dispute Resolution, Business Transformation, Competitive Analysis, Legal Research, Product Planning, Policy, Economic Research, Governance, Stakeholder Management, Strategy, Automotive, Sports Clubs, Telecommunications Policy, Management, Dispute Resolution, Report Writing, Economic Regulation, Market Analysis, Infrastructure, Intellectual Property, Consumer Law, Corporate Governance, Policy Analysis, Strategic Communications, Legal Advice, Economic Policy, Industry Analysis, Business Process Improvement, Transport Economics, Sports Administration, Economics, Telecommunications Regulation, Road Transport, Government, Product Management, Product Ownership, Product Development, Innovation.
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2010 | Degree: Graduate Diploma | Subject: Legal Practice | Institution: Leo Cussen Centre for Law |
| Year: 2010 | Degree: BCom/LLB | Subject: Economics and Law | Institution: Monash University |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2021 to Present | Employer: Undisclosed | Title: Head of Strategy and Products | Department: Product and Strategy |
Responsibilities:• Developed Corporate Plan and associated L1 and L2 ‘metrics that matter’ (incl. reporting framework)• Led executive team development of BU Functional Strategies and Business Plans, including initiative development/prioritization, L3 OKR metrics and budgets. • Recalibrated entire Residential and Business product sets. Led cross-company customer migration. • Delivered Unit Economics Model resulting in value driven decision making throughout the company. • Managed PMO team, delivering software integrations and service delivery process development. • Secured supply of CPE during ‘global chip shortage’ (incl. demand forecasting) |
|||
| Years | Employer | Title | Department |
| Years: 2016 to 2021 | Employer: Telstra | Title: Senior Strategy Manager, Senior Product Manager, Product Owner (5G and Gaming) | Department: Product and Technology |
Responsibilities:• Led a cross-company team to develop a new Network Optimized Product for gamers.• Key contributor to Telstra’s 5G network launch, including developing monetization and device strategy, and frontline training material. • Developed 5G use case innovation pipeline framework and opportunity sizing methodology. As an Agile Product Owner, had end-to-end responsibility for developing, incubating and launching a new network performance differentiated product for Gamers on Telstra’s mobile network. Led a multidisciplinary team, including network engineers and CX/service designers. We leveraged the best tools from a basket of methodologies, including agile, human centered design and traditional network engineering. In establishing the use case innovation pipeline, embedded the use of addressable market, DVF analysis and Empirical/Perceived/Monetizable differentiation within the Product and Technology group. |
|||
| Years | Employer | Title | Department |
| Years: 2016 to 2018 | Employer: Telstra Corporation Limited | Title: Senior Strategy Manager | Department: |
Responsibilities:• Project lead for CEO leadership team and Board ‘wargame’ exercise.• Led project team that developed the core business’ cross-portfolio strategic north-star vision. • Contributed to development of three year product roadmap. • Led team that facilitated an Executive Leadership Team workshop on “Premium Differentiation”, and follow up alignment and refinement workshop with broader leadership team across the organization. • Led team that ran Telstra’s ‘Digital App Summit’ resulting in a significant number of apps being exited. • Produce ad hoc regulatory advice, market analysis and customer testing. In this project driven role, remit extended across product strategy, strategic initiatives and thought leadership. During this time, led a cross-company team that developed a product and technology roadmap as part of Telstra’s three year product strategy. Following this, led a cross-company team that developed an execution plan for one of the three major pillars of the product strategy. In late 2017, led a blended cross-company and external consultant team to deliver a ‘wargame’ exercise that helped the CEO leadership team and board evaluate market trajectory, economics, potential disruptions and strategic responses. |
|||
| Years | Employer | Title | Department |
| Years: 2014 to 2016 | Employer: Transurban Group Limited | Title: Strategy Analyst | Department: |
Responsibilities:• Contributed to strategy development and board strategy days.• Provided intellectual horsepower, vendor negotiation and legal advice for Road Pricing Study. • Developed public policy positions, produced thought leadership and wrote discussion papers. As part of a small corporate strategy team within this ASX 50 company, Helped shape the annual iterations of Transurban’s corporate strategy. By working with the CEO and senior leaders, developed long term initiatives and capabilities for the company. Also led Transurban’s first foray in the public policy space, particularly road pricing. Developed and facilitated agreement on Transurban’s public policy positions. Produced public discussion papers and provided the thought leadership behind several CEO keynote speeches. Finally, provided the intellectual horsepower behind Transurban’s Road Pricing Study, which was the first real-world test of drivers’ attitudes and behavior changes when faced with a usage charge for roads. |
|||
| Years | Employer | Title | Department |
| Years: 2014 to 2014 | Employer: Self Employed | Title: Owner | Department: Consulting |
Responsibilities:Advised various clients on proposals to state government, business development and product portfolio management activities. |
|||
| Years | Employer | Title | Department |
| Years: 2011 to 2014 | Employer: Australian Competition and Consumer Commission | Title: Graduate and Senior Analyst A/g (Telecommunications Group) | Department: |
Responsibilities:• Key contributor to ACCC regulatory decisions in the Telecommunications sector.• Analysis of wholesale and retail markets for fixed-line, mobile voice and internet services. • Developed industry background, mapping and estimation tool for mine, rail and port capacity. • Investigated potentially misleading and deceptive claims about biodegradable plastics. • Engagement with Commissioners, external legal counsel, expert consultants and industry participants. |
|||
| Years | Employer | Title | Department |
| Years: 2011 to 2011 | Employer: Supreme Court of Victoria | Title: Consultant | Department: Snr. Master's (Funds in Court) Office |
Responsibilities:• Reviewed several hundred records and associated client files, including counsel advice.• Manipulated and aggregated data to maintain confidentiality. • Prepared analysis and insights into the costs of litigation where individuals suffer serious injury. • Assisted the Productivity Commission in conducting its 2011 Disability Care and Support inquiry, the precursor to the National Disability Insurance Scheme (NDIS). |
|||
| Years | Employer | Title | Department |
| Years: 2009 to 2009 | Employer: GM Holden Ltd. | Title: Full time Intern- Holden Product Planning | Department: |
Responsibilities:• Led modelling of fleet CO2 targets and performance to support executive decision making.• Prepared competitor launch reports to inform product managers. • Prepared segment sales, pricing and equipment level analysis to inform planners • Managed accessory planning for imported car lines |
|||
Career Accomplishments
| Associations / Societies |
|---|
| 2015 – 2016 Member of Hockey Victoria Judiciary and Appeals Board 2008 – 2009 Committee member of MHSOB Hockey Club |
| Professional Appointments |
|---|
| Admission to the Supreme Court of Victoria President of MHSOB Hockey Club |
| Awards / Recognition |
|---|
| Telstra Excellence – CEO Annual Award Telstra Retail – GMD Quarterly Award Transurban – CEO Quarterly Award |