Expert Details
Offshore Advisory, Setting up Captive Offshore Centers, Managing Offshore Operations
ID: 724214
India
All through his experience he has been involved with informations systems and this has been now for 17 years. He understands A to Z requirements of Information Systems, right from simple computing resources to high-end network security aspects and all strategic issues to do with Informations Systems.
IT has been his industry. With his work in STPI he has been exposed to a very wide array of IT Industry. He has seen the growth of IT in India right from days when organizations were using mainframes and transformed them selves in to distributed network and internet driven companies.
Array
Assessment of Present Business Processes and Offshore Outsourcing Business Case ROI for a US company.Study, analysis and reporting of most suitable destinations for Offshoring for a UK CompanyPlan and implement a 250 man Captive Offshore Center in India for a UK Based company. Involved detailed planning, project implementation and operationalizing the whole show.Offshore Program management for a US company.Plan and establish IT Parks and SEZ for private sectors in INDIA.
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 1985 | Degree: BS, | Subject: Computer Sciences | Institution: Allahabad University |
| Year: 1989 | Degree: MA | Subject: Economics | Institution: Meerut University |
| Year: 1988 | Degree: PG Diplma in Programming and System Analysis | Subject: | Institution: India Education Center |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2003 to Present | Employer: Undisclosed | Title: Managing Partner | Department: |
Responsibilities:Managing Entire Business and P&L. Consulting on Offshore Strategies, Setting up Offshore Centers in India, Offshore Operational Success, Managing Outsourced Projects, Offshore Program Management. Consulting on set-up, project management and promotion of IT Parks, SEZ (Special Economic Zones) etc. |
|||
| Years | Employer | Title | Department |
| Years: 2002 to 2003 | Employer: Maeflower Consulting | Title: Chief Operating Officer | Department: |
Responsibilities:Managing Operations and Service Delivery. Consulting on Offshore Outsourcing and Captive Center Setups. |
|||
| Years | Employer | Title | Department |
| Years: 2001 to 2001 | Employer: MultiLink InfoTech Ltd. | Title: Chief Technology Officer | Department: |
Responsibilities:Managing Technology and Teams. Strategey, Business Plans, Budgets, Network Operations, Building teams and infrastructure. Leading the entire gamut of technology issues. |
|||
| Years | Employer | Title | Department |
| Years: 1993 to 2000 | Employer: Software Technology Parks of India | Title: Additional Director | Department: |
Responsibilities:P&L of Regional Jurisdiction, Budgeting, Planning, Directing Management and Growth of Business. Technology, People Management. Facilitating Offshoring to India, IT Industry growth, promotion of IT exports Industry in region. Being part of Policy making, Development Plans to help IT Industry in Region, Technology Parks, SEZ etc. |
|||
| Years | Employer | Title | Department |
| Years: 1990 to 1992 | Employer: India Gypsum Ltd. | Title: Programmer | Department: |
Responsibilities:Programmer in EDP division. Software Development of Inhouse ERP including - Finance and Accounting, HR, Inventory Control, Production planning and Sales accounting. |
|||
| Years | Employer | Title | Department |
| Years: 1987 to 1988 | Employer: India Education Center | Title: Instructor | Department: |
Responsibilities:Teaching Programming and System Analysis. |
|||
Government Experience
| Years | Agency | Role | Description |
|---|---|---|---|
| Years: 1993 to 2000 | Agency: Software Technology Parks of India | Role: Additional Director | Description: STPI is body of Department of IT, Govt. of India, responsible for promotion of IT Exports from the country. Major services of STPI include Administration of STP [a 100% EOU Scheme under EXIM policy] scheme, Providing High Speed Data Communication Services such as IPLC and Internet to IT Exports Industry and facilitating the IT Services and BPO industry in all ways to make it easy for them to establish and operate in India. Key Responsibilities - Addl. Director at Jaipur (Founding Head of Center) • Over all management and accountability of the Profit center (head of the Jurisdictional Center). Creating, implementing, leading/managing and growing world-class unit based on larger organizational objectives. Responsible for General Management and deliver cross-functional organization objectives build and develop cross-functional teams. Preparation of Budgets, Annual Plans and Projections, Policy and Processes. Responsible for growth of STP units and Promotion of Software/IT Enables Services Exports growth in the region. • Responsible for achieving business viabilities by effectively marketing the services, introduction of new services and maintenance of the quality of service standards - availability of 24X7 NOC services and 99% uptime for international and national networks. • Build and operate the HSDC Network and HSDC services: An International Gateway (IBS Earth Station) based HSDC Network with a collocated Metro Network Distribution Hub and repeater station, Network operations center and operate Data communication (IPLC and ISP) Services in Rajasthan. • Manage relationships with state Government; IT exports Industry, International service providers (Carriers such as AT&T MCI WorldCom etc.) and related communication and coordination • Industry/Business Promotion campaigns, to carryout Technical selling of the products and services and Manage interface for customer satisfaction Responsibilities in STPI Noida/Delhi (Technical Officer to Deputy Director) • Headed Information Systems Div: Design, Development and deployment of applications related to improving operational effectiveness of STPI center. Involved in Projects related to web enablement of processes. • Doubled up with charge of - Project Planning and execution of HSDC Network Projects and Operation of Services: Plan, Coordinate implementation and manage operations of HSDC Network & services - International Satellite Gateways (IBS earth station), IPLC & ISP Services, Wire line & Wireless distribution network - TCP/IP LAN/WAN, TDMA, Frame relay and ATM network. • For certain Periods also assist Director STPI in Administration of EXIM Policy, STP and EHTP Schemes and other work involving IT & Telecom regulations, policy and processes. Preparation of Annual Plans, Annual/periodic reports and coordination with HQ and other centers at peer level. Business Promotion Technical Selling of services of STPI and other infrastructure. |
International Experience
| Years | Country / Region | Summary |
|---|---|---|
| Years: to Present | Country / Region: USA | Summary: Several - IT Solution Development,E-coomerce Software Development |
| Years: to Present | Country / Region: UK | Summary: Offshoring of IT Operations, Offshoring Capability Assessment |
Career Accomplishments
| Licenses / Certifications |
|---|
| Certified PMP in 2002 but did not renew it as I was not feeling it useful in my career growth. However Used it overwhelmingly in my professional knowldege deployment. |
| Professional Appointments |
|---|
| Working Currently on Board of One IT Company as Non-Executive Director. Has been involved in many committees for Development of IT Parks and Large Infrastructure in India. |
Additional Experience
| Expert Witness Experience |
|---|
| Establishing and Managing Captive Offshore Delivery Center for IT Services, BPO, or other knowledge based Industry, Offshore Manufacturing. Advise on Formulating an offshore strategy. Business Planning for an IT, Technology Business. Helping Plan technology parks, SEZ and other large infrastructure for IT Industry. India entry strategy. |
| Training / Seminars |
|---|
| Offshoring Workshop, webinar, Project/Program Management in Offshore Paradime. |
| Vendor Selection |
|---|
| A full process driven methodology developed for identification, selection, negotiation, contract, SLA signup. Has been involved in vendor selection for Public and private sector contracts. Can give an expert advice and run the vendor selection process independently. |
| Marketing Experience |
|---|
| Exposed to Pre-sales, and Techno-Marketing support to Sales and Marketing team in all assignments. Managing Sales and Business Development Function now for present firm. |
| Other Relevant Experience |
|---|
| Offshore Operational Expert, has been instrumental in building IT systems and Processess, large IT Infrastructures. |
Language Skills
| Language | Proficiency |
|---|---|
| ENGLISH | Excellent. |
| HINDI | Excellent |
| French | Procifcient in reading only. Can Write with some support. |
Fields of Expertise
information management, information technology management, information technology, offshore operations, earth station, promotional campaign, disaster recovery, enterprise resource planning, communication, decision-making, management information system, management decision-making, executive information system, decision support system