Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at


Expert Details

Natural Gas Distribution Operations

ID: 739732 Alabama, USA

Request Expert

Expert has accrued 40 years' experience in the natural gas distribution functional areas enumerated below. Among others, his functional process roles have encompassed customer service, new construction, field inspection of cast iron and bare steel replacement projects, process improvement, leadership development, outage management, and natural disaster recovery.

Dispatching to include procedures for processing emergency calls
Natural disaster response, command, and control
Warehousing and inventory control
New construction -- e.g., installation of natural gas mains, services, and cast iron/bare steel replacement programs

Compliance issues pertaining to DOT 192
Operations and maintenance manuals
Leakage investigations and procedures
Best management practices for maintenance of natural gas distribution systems systems
OSHA procedures and compliance
Labor-management relations and contract negotiations
Business Process Improvement
Leadership Development

In addition to his expertise in numerous functional processes in the natural gas industry, Expert has proven a track record of crisis management, outage management, leadership development, and consistent integrity.


Year Degree Subject Institution
Year: 1991 Degree: BS Subject: Business Administration Institution: Samford University

Work History

Years Employer Title Department
Years: 2023 to Present Employer: Undisclosed Title: Line Locator Department:
Expert locates and marks underground facilities.
Years Employer Title Department
Years: 2021 to 2023 Employer: Surview Field Services Title: Leakage Technician Department:
In his recent role as Leakage Technician, Expert completed numerous critical area and residential leakage surveys.
Years Employer Title Department
Years: 2013 to 2016 Employer: Magnolia River Services Title: Field Inspector Department:
In his role as Field Inspector, Expert completed new construction, cast iron replacement, and bare steel replacement projects in three locations spanning Missouri and Florida.
Years Employer Title Department
Years: 1980 to 2013 Employer: Alabama Gas Corporation Title: Numerous Roles Department:
Expert served Alabama Gas Corporation in numerous roles over 33 years:

Internal Business Process Consultant (2010-13)

Expert worked as part of a three-person team to lead efforts to reorganize a 100-year old company, collaborating with Subject Matter Experts documentation and analyzing current processes to identify bottlenecks. Developed new workflows to help company serve customers in an efficient and timely manner. Led efforts in newly formed Leadership Development Initiative.

Division Manager (2008-10)

Expert led operations in three separate locations within the gas company's division. Prepared, monitored, and adjusted O&M and capital budgets. Ensured compliance with all local state, and federal rules and regulations. Participated in contract negotiations with one of three bargaining units. Represented the company in community and civic endeavors.

District Manager (2005-08)

Expert supervised service and construction mechanics and commercial office operations. Prepared O&M and Capital budgets; participated in contract negotiations with one of three bargaining units; and represented the Company in community and civic endeavors.

Superintendent: Southern Operations (2003-05)

Expert promoted safety and compliance with all local, state, and federal rules and regulations. Assisted in O&M and capital budget preparation. Participated in contract negotiations with one of three bargaining units.

Superintendent: New Construction (2000-03)

Expert prepared bids for new construction, cast iron replacement, and bare steel replacement projects. Monitored progress of projects and ensured project completion adhered to schedule. Previously, under the same title (1997-2000), Expert worked with contractors to ensure all requests for service were processed and completed in a timely manner.

New Business Development (1994-97)

In his BD role, Expert promoted the use of natural gas by meeting with homebuilders and developers, identifying and successfully closing on propane and all-electric conversions.

Customer Service Dispatcher (1980-94)

Expert routed work to service and construction mechanics. He directed responses to emergency calls and maintained effective inventory levels.

Career Accomplishments

Professional Appointments
Leader in Command Center when natural gas was reintroduced into the gas system in Bay St. Louis, Missouri, following the devastation of Hurricane Katrina..
Awards / Recognition
Recognized and a Man of Integrity in Pelham, AL.

Recognized by Trussville Utilities in Trussville, AL following collaborative efforts in Bay St. Louis, MS.

Additional Experience

Training / Seminars
Completed Leadership Shelby County.
Other Relevant Experience
Expert left the workforce from 2016 to 2021 to care for an elderly parent with Alzheimer’s.

Fields of Expertise

Request Expert

Dev Tool:

Request: expert/natural-gas-distribution-operations-2
Matched Rewrite Rule: expert/([^/]+)(?:/([0-9]+))?/?$
Matched Rewrite Query: experts=natural-gas-distribution-operations-2&page=
Loaded Template: single-experts.php