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Expert L. Expert works with executives and their key staff who have committed substantial resources to transforming their organizations in order to achieve peak productivity, but who have become "stuck." He gets them unstuck by: building balanced scorecards, facilitating strategic planning, aligning mission, vision, and values, and motivating employee involvement. He notes that the integration of management decisions, key processes, and measurement to provide feedback is critical to achieving peak performance. Healthcare, service, and governmental and academic organizations have utilized his expertise.

Expert continues to study and apply techniques for measuring and portraying human performance. This includes assessing and enhancing productivity.

Expert has spent much of his professional career teaching and applying the principles of engineering and behavioral sciences to organizational performance. He has worked to create integrated systems of people, machines, and information. His expertise applies to product and workplace design, as that design influences human productivity and safety. Expert also has extensive expertise in the areas of job evaluation and work measurement. Specifically, he deals with the determination of the relative worth of jobs, establishing performance criteria, determining time required to perform tasks, and the creating incentive systems to reward productivity.

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