Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Healthcare Industry, Telemedicine, Healthcare Market Research, Best Clinical Practices, Urgent Care.

ID: 723427 Texas, USA

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Expert has over 15 years of experience in clinical medicine. He has served as Medical Director and/or Department Chairman for 7 Emergency Departments nationally, focused on implementation of Clinical Best Practices. He has served as National Physician Project Manager and is a Senior Vice President/Corporate Medical Officer for a National Contract Management Group.

Expert has overseen customer satisfaction initiatives at several health care institutions nationally, always with an eye toward becoming a Center of Excellence. A typical result was an improvement in Customer Satisfaction scores from 26% to 93% over a 60-day period for a hospital Emergency Department after initiation/implementation of his team's efforts.

Expert is a residency-trained, Board Certified Emergency Physician, having trained at the legendary Cook County Hospital in Chicago. He is a Fellow of the American College of Emergency Physicians. He has served as Department Chairman and/or Medical Director for five Emergency Departments nationally, and he has been engaged to implement clinical, financial and operational 'Best Practices' at several Emergency Departments. He has served as National Physician Project Manager and is a Senior Vice President/Corporate Medical Officer for a National Emergency Medicine Contract Management Group.

Expert has been engaged to implement health care industry quality management initiatives in hospitals, health care systems and state governments in over thirty-three (33) states.

Expert has been engaged to implement health care marketing initiatives in several hospitals and health care systems. His healthcare firm has worked in over thirty-three (33) states, always in an effort to produce institutions acknowledged (and marketed as) 'Centers of Excellence' and 'Employers of Choice.'

Expert has been engaged to implement clinical, financial and operational best practices in several hospitals and health care systems. His firm has worked in over thirty-three (33) states and has served the Ministry of Health of a Caribbean island as the primary expert on health care system infrastructure development.

Expert has a Masters in Public Health from Harvard University with a concentration of Health Policy and Health Management. Expert has been engaged to implement health and disease management strategies nationally in thirty-three (33) states.

Expert has been engaged to implement health care industry quality management initiatives in hospitals, health care systems and state governments in over thirty-three (33) states. These initiatives always involve Outcomes Based Care Initiatives, based on Outcomes Research. His firm's motto is 'We Specialize In Outcomes.'

His healthcare firm has been retained nationally in thirty-three states to implement clinical, financial and operational Best Practices. The very nature of this work involves and requires training on team building.

Expert is President & CEO of a strategic partner providing telehealth and telemedicine services, including both clinical care and educational/training strategies to foreign countries.

Expert is a residency-trained, Board Certified Emergency Physician, having trained at the legendary Cook County Hospital in Chicago. He is a Fellow of the American College of Emergency Physicians. He has served as Department Chairman and/or Medical Director for five Emergency Departments nationally, and he has been engaged to implement clinical, financial and operational 'Best Practices' at several Emergency Departments. He has served as National Physician Project Manager and is a Senior Vice President/Corporate Medical Officer for a National Emergency Medicine Contract Management Group.

Education

Year Degree Subject Institution
Year: 1985 Degree: BA Subject: Psychology Institution: Northwestern University
Year: 1991 Degree: MPH Subject: Health Policy and Management Institution: Harvard University School of Public Health
Year: 1991 Degree: MD Subject: Medicine Institution: University of Illinois

Work History

Years Employer Title Department
Years: 2002 to 2010 Employer: Sterling Initiatives Title: President and CEO Department:
Responsibilities:
Expert is head of this national healthcare consulting firm with experience in 33 states in the U.S.
Years Employer Title Department
Years: 2007 to 2009 Employer: DFW Urgent Care Title: President and CEO Department:
Responsibilities:
Expert is head of this network of urgent care facilities in the Dallas/Fort Worth Metroplex.
Years Employer Title Department
Years: 2007 to 2008 Employer: International Telemedicine Initiative Title: President and CEO Department:
Responsibilities:
Expert is head of this organization providing clinical services and health care consulting internationally.
Years Employer Title Department
Years: 2005 to 2008 Employer: US Asthma Care Title: President and CEO Department:
Responsibilities:
Expert is head of this organization providing Disease Management services to various national HMOs.

Career Accomplishments

Associations / Societies
AMA, NMA, ACEP, APHA,
Licenses / Certifications
Fellow, American College of Emergency Physicians
Active Medical License in Texas; Inactive Licenses in Wisconsin, Illinois, Florida, Ohio, Maryland.
Awards / Recognition
Chairman Emeritus, Student National Medical Association
Medical / Professional
Cook County Hospital, Chicago, Illinois

Additional Experience

Expert Witness Experience
Expert has provided expert witness testimony in the following categories of healthcare: asthma, pediatrics, acute coronary syndromes, pneumonia, sickle cell disease.
Training / Seminars
Expert has given over 1000 lectures nationally.
Marketing Experience
As a health care consulting, Expert's primary expertise is in the implementation of organization best practices, including clinical, financial and operational considerations.

Fields of Expertise

clinical medicine, Good Clinical Practice, customer satisfaction, emergency medicine, health care industry quality management, health care marketing, health care market research, health care system, primary care, urgent care, quaternary care, health care management, public health, health care, outcomes research, team building, telemedicine, medical center, emergency department, lice infestation, acute coronary syndrome, head, HMO, HMO insurance, case management planning, medical ethics, protocol development, health care claims substantiation research, medical lexicon development, medical lexicon, vaccine development, retailing, bioethics, business ethics, consumer purchasing behavior, cross-functional team, mentoring, strategic market planning, consumer survey, behavioral science, consumer demographics, advertising, public relations, sociology, consumer focus group, learning theory, clinical measurement, work team, cognitive psychology, organizational development, organizational behavior, medical informatics, clinical study, psychiatry, psychoacoustics, consumer product marketing, clinical trial design, clinical laboratory regulation, medical expert system, urine sampling, blood sampling, clinical laboratory equipment, clinical laboratory, deafness, hearing loss, cognitive science, medical record, National Institutes of Health standard, clinical toxicology, consumer choice prediction, preclinical research, clinical research management, clinical research, clinical virology, medical diagnostics, clinical protocol, ear disease, new product market survey, home health care, consumer product design, sensory perception, behavior, hearing process, disease, personal care product, consumer product, psychology, marketing, biomedicine, biomedical device, clinical pharmacology, clinical immunology, mental disorder, pain management, virology, therapy, surgery, preventive medicine, pediatrics, obstetrics, neuroscience, neonatology, internal medicine, diagnostics

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