Expert Details
Global IT Operations, IT Security Operations, Project Management
ID: 737301
India
• Quadruple recipient Syntel Star Value awards for the “Technology Operations Team.”
• “Employee of the Year Award” for an outstanding performance for the contribution in the Project Telekom and the up-gradation of the Infrastructure of the Company, and continuous support during the significant Transitions and Migrations from the US to India.
• Spearheaded the implementation of Information Security, GDPR, ISO 27001, PCI – DSS, along with implementing Industry Best Practices
• Accomplished in creating Business value by implementing the right technology, Effective Decision making on strategic outsourcing – “build, buy, lease.”
• Recognized for managing a Team of over 250 people in the End User computing group, IT Security, Server Support and Support groups implementation, Inventory automation and compliance checks on AV, Patch management, and Backups in conjunction with teams such as IT Security, Mail admin, Server Support and Corporate IT support
• Strong interpersonal skills, written and communication skills in the technical environment for business reporting and coordination; gifted in accurately drafting market research, identifying and tracking new growth opportunities
• Has an acute ability to determine and fundamentally track the problem areas. Deftly identifies factors and operational achievements related to revenue generation and consequently communicate the achievements through internal and external means; can conceptualize strategic thinking for viewing the big picture with exceptional ease
CORE SKILLS:
• Data Center
• Vendor Management Security
• Active Directory Servers Integration
• Cisco, Fortinet, ZScaler, ZERO Trust Technologies IT Operations Service Delivery Troubleshooting Citrix, AWS, Azure, Voice Infrastructure
• Global Information Technology Services and Support
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2001 | Degree: BE | Subject: Electronics and Digital Electronics | Institution: Mumbai University ( SAKEC) |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2010 to Present | Employer: Undisclosed | Title: Sr General Manager EIT | Department: Enterprise IT |
Responsibilities:Managing a team of 250 + in the End User computing, IT Security, Patch management Cyber Security group,• Embraced new technologies of the EUC such as image roll out using WDS and SCCM implementation, Inventory automation and compliance checks on AV, Patch management and Backups in conjunction with teams such as IT Security, Mail admin, Server Support and Corporate IT support. • Facilitating work on special projects especially for the Network Infrastructure for Employer Globally. • Managing the Change control process, Standard operating procedures (SOP) & documentation; in charge of the entire LAN and WAN architecture revamp. • Handling IT operations for Employer Globally working with other Geographies South Africa, Manila, Poland, Romania, Sri Lanka, US and UK • An SPOC; Single Point of Contact for all CXO's; aiding in the setup of new facilities with corporate governance, compliance and security |
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