Expert Details
Financial Services, Retail Financial Services and Payments
ID: 729474
Illinois, USA
In addition, he has experience providing expert analysis in litigation. For a leading credit card company he provided expert analysis on two litigated issues. The first was the setting of interchange rates and how they varied by type of transaction (online, telephone, face to face, etc.) type of service or merchandise (for example airline tickets have a higher rate, he explained why the rate was higher) and type of payment product used (credit vs. debit, signature vs. PIN transaction.) The second related to bank membership in the leading card associations, he discussed why members were not permitted to issue American Express or Discover cards. The interchange and bank membership work addressed the US and international markets.
For a law firm involved in federal legislation related to online commerce, he provided information on how payment cards could be used to limit minors (age <18 years old) from accessing adult content. For a Fortune 100 financial services company served as an expert witness related to credit card loyalty and reward programs, explained the business model for such programs and the typical contract terms used to establish and manage such programs. He is currently serving as an expert witness in a trade secrets lawsuit for a credit card rewards company.
Due diligence for private equity funds for acquisitions in the payment industry. Led post merger teams in operations, risk management and marketing. Specific engagements include support of Navigation Capital Partners acquisition of Prepaid Solutions from West Suburban Bank.Assisted the leading reputation management company, Redwood City based Reputation Defender successfully raise a Series B round of funding from Bessemer Ventures and Kleiner Perkins. For the Center for Financial Service Innovation, a non-profit organization, he worked with leadership to identify, develop, and invest in innovative financial services for the underbanked market. Led a comprehensive global market sizing of prepaid debit and mobile payments for Visa Inc and Visa Europe. Assessed 20 product configurations and over 60 countries. Identified and prioritized the most attractive product and market opportunities. Developed product and country specific marketing plans to initiate and grow the transaction volume and market share.Worked with Account Now (prepaid program manager) and the Center for Community Change (CCC) to design and implement a pre paid card program for the underbanked leveraging CCC distribution and Account Now’s online call center and transaction processing platform.
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 1982 | Degree: MBA | Subject: Finance & Marketing | Institution: Harvard Business School |
| Year: 1978 | Degree: BA | Subject: Economics | Institution: Harvard College |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2014 to Present | Employer: Undisclosed | Title: CEO | Department: |
Responsibilities:Responsible for the P&L and growth of Employer, a prepaid processor based in Tulsa, OK serving the African markets. Have expanded into 30 African countries with 70 issuing bank partners . Added MasterCard in addition to existing Visa brand relationship. Support full range of prepaid products including mobile and e-walllets, virtual cards, travel cards, payroll and ID cards for governments and universities. |
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| Years | Employer | Title | Department |
| Years: 2011 to 2014 | Employer: Visa Inc | Title: Senior Director Prepaid Products Visa CEMEA | Department: Products |
Responsibilities:Senior Director Prepaid Products Visa CEMEA - Responsible for Prepaid Market and Product Development in the Visa CEMEA region. Recruited and developed leadership team that grew payment volume and revenues at CAGR of 75%. Gained market share leadership based on development and implementation of innovative market shaping travel, government, virtual card and youth programs in the CEMEA region.Worked closely with central banks and other regulatory agencies as well as other key stakeholders: issuers, acquirers, processors, program managers and merchants to enable and promote pro Prepaid legislation and regulation that encouraged market entry and participation by key stakeholders. |
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| Years | Employer | Title | Department |
| Years: 2008 to 2011 | Employer: Self Employed | Title: Managing Partner | Department: |
Responsibilities:Managing Partner of a corporate development boutique serving as a trusted advisor to C-level executives and investors in financial services. Clients include: American Express, Capital One, Center For Financial Services Innovation,, Discover, JP Morgan Chase, MasterCard, Navigation Capital Partners, Sears, Texas Pacific Group (TPG) Visa, as well as smaller entrepreneurial companies such as ReputationDefender and Prepaid Solutions. Specific engagements include:• Led a comprehensive global market sizing of prepaid debit and mobile payments for Visa Inc and Visa Europe. Assessed 20 product configurations and over 60 countries. Identified and prioritized the most attractive product and market opportunities. Developed product and country specific marketing plans to initiate and grow the transaction volume and market share. • Due diligence for private equity funds for acquisitions in the payment industry. Led post merger teams in operations, risk management and marketing. Specific engagements include support of Navigation Capital Partners acquisition of Prepaid Solutions from West Suburban Bank. • Assisted the leading reputation management company, Redwood City based ReputationDefender successfully raise a Series B round of funding from Bessemer Ventures and Kleiner Perkins. • Worked with Account Now (prepaid program manager) and the Center for Community Change (CCC) to design and implement a pre paid card program for the underbanked leveraging CCC distribution and Account Now’s online call center and transaction processing platform. |
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| Years | Employer | Title | Department |
| Years: 2004 to 2008 | Employer: Global Card Solutions | Title: CEO | Department: CEO |
Responsibilities:CEO and Investor- A marketer of prepaid debit cards. Re-launched business, redirecting market focus to the under-banked Hispanic market. Reconfigured product features, added reward and loyalty component, distribution and operations. Established transaction processing and multi-lingual call center infrastructure and operations. Led sale of company to private investor group. |
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| Years | Employer | Title | Department |
| Years: 1998 to 2037 | Employer: Kemper Insurance | Title: CMO and Founder | Department: ECommerce |
Responsibilities:A joint venture of Kemper, IBM and Madison Consulting. Provided online small business insurance services. Negotiated key partner relationships with industry associations, agents and financial institutions. Achieved $50 million in revenue and profitability prior to sale to Atlantic Mutual. Led post merger management initiatives in marketing and sales. |
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| Years | Employer | Title | Department |
| Years: 1994 to 1998 | Employer: Visa | Title: SVP - Strategic Research and Intelligence | Department: Emerging Payment Markets and Technology |
Responsibilities:Emerging Markets and Technology. Identified and invested in emerging financial services and technologies. Worked with emerging alternative payment systems to develop online payment services, mobile payment products, business development programs and marketing strategies.Global Consumer Credit Products. Responsible for worldwide strategy, product development, product positioning and transaction growth. Designed and executed global Visa co-branding program for retail, travel, telecom and technology industries that enabled Visa to gain dominant co-brand share versus MasterCard and American Express. Worked closely with central banks and other regulatory agencies as well as other key stakeholders: issuers, acquirers, processors, program managers and merchants to enable and promote pro Prepaid legislation and regulation that encouraged market entry and participation by key stakeholders |
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| Years | Employer | Title | Department |
| Years: 1991 to 1994 | Employer: Ameritech | Title: VP - General Manager Credit Card Services | Department: Treasury |
Responsibilities:VP – General Manager Credit Card Services.Lead Ameritech executive for this Ameritech and Household joint venture. Established Ameritech Complete Card Brand, first use of Ameritech consumer branding. Applied customer lifetime value analysis to marketing programs, profitably growing receivables to $500 million. Grew product line to include T&E card, purchasing card and secured card products. |
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| Years | Employer | Title | Department |
| Years: 1988 to 1991 | Employer: GE | Title: Vice Chairman and Chief Marketing Officer | Department: GE Capital |
Responsibilities:1989-1991 Vice Chairman and Chief Marketing Officer – Monogram Bank USA.Developed and implemented a “private label” strategy. Grew assets to $1.3 billion. Successfully directed six bankcard portfolio acquisitions. Led post acquisition management to assure we achieved targeted expense savings and revenue gains. Extended product line to include GE employee, secured and purchasing card products. 1988-1989 Strategic Account Manager – The Monogram Bank Launched The Monogram Bank, a venture of GE Capital focused on bankcard products. Directed growth from de novo programs to portfolio and reward program acquisitions, achieving $400 Million in profitable growth. Re-negotiated processor contract reduced unit costs by 35%. |
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International Experience
| Years | Country / Region | Summary |
|---|---|---|
| Years: 2011 to Present | Country / Region: CEMEA | Summary: Work with Visa and Employer supporting payment products in over 30 countries in Africa, the Middle East and Central Europe. |
| Years: 2010 to 2010 | Country / Region: UK/Europe | Summary: He worked with Visa Europe prepaid product executives to conduct a strategic market assessment of the prepaid card market in Europe. |
| Years: 2009 to 2009 | Country / Region: Shanghai/China | Summary: For TPG a leading global private equity firm he led the credit and call center operations due diligence for their successful acquisition of Nissin Leasing a Shanghai based equipment leasing company serving the SME market in China |
Language Skills
| Language | Proficiency |
|---|---|
| Spanish | Conversational |
| English | Native language |