Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Escrow Fraud, Escrow Negligence, Escrow Embezzlement, Standards of Care in Escrow

ID: 727445 California, USA

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Expert is a seasoned professional with over 30 years of expertise in the title insurance and escrow industry. She specializes in the analysis of escrow files to ensure compliance with industry standards and the balancing of escrow transactions. Expert has served in various leadership roles, including managing California Escheat and Post Closing Departments, auditing escrow files, and developing statewide auditing programs. Her work has encompassed complex real estate transactions such as tracts, refinances, short sales, and construction loans.

Expert has demonstrated extensive expertise in the escrow and title industry through a variety of impactful roles and accomplishments. She developed and implemented programs to ensure compliance with company requirements for both employee and non-employee notaries, and she has investigated and reported cases of employee embezzlement to law enforcement agencies. As an authority in her field, she has been deposed as the person most knowledgeable on escrow matters.

As a Certified Senior Escrow Officer and Escrow Instructor, Expert has been an influential figure in her field. She has held multiple leadership positions within the California Escrow Association (CEA), including serving as president and director, and has been recognized with awards such as the Committee Chair of the Year. She is a long-standing member of the American Escrow Association and the California Land Title Association Claims Awareness Committee.

Expert is also a prolific speaker and educator, having presented on a broad range of topics, including escrow standards of care, predatory lending practices, short sale transactions, and the intricacies of lender instructions. Her innovative approach is exemplified in her creation of educational programs like "Escrow-opoly" and "Title-opoly." Additionally, she is an accomplished writer, contributing numerous articles on escrow and title-related topics to industry publications.

Throughout her career, Expert has demonstrated a commitment to professional development, regularly attending and contributing to conferences and workshops that address emerging trends, regulatory changes, and best practices in the escrow and title sectors. Her expertise extends to Employer, where she advises on compliance, audits escrow files, and serves as an expert witness in litigation cases.

Education

Year Degree Subject Institution
Year: 1990 Degree: Certificate Subject: Escrow Practices Institution: California Escrow Association
Year: 1990 Degree: Certificate Subject: Title & Escrow Legislation, Real Estate Fraud, Trust Law, Embezzlement Institution: California Escrow Associaton
Year: 1990 Degree: Certificate Subject: Reverse Mortgages, Mortgage Fraud, Escrow Claims, Title Legislation Institution: California Escrow Association
Year: 1990 Degree: Certificate Subject: Lender Instructions, Avoiding the Courtroom, Foreclosure & Bankruptcy Institution: California Escrow Association
Year: 1990 Degree: certificate Subject: New Laws & New Cases Institution: California Land Title Association

Work History

Years Employer Title Department
Years: 2008 to Present Employer: Undisclosed Title: Real Estate Escrow Consultant Department:
Responsibilities:
Advisory to Escrow Holders and Compliance Officers concerning issues arising from escrow transactions. Auditing escrow files for processing and clearing of escrow claims. Range of specialties focus on analysis of escrow files for application of industry standards, practices and balancing of escrow transactions.
Years Employer Title Department
Years: 2012 to 2013 Employer: North American Title Company (NATIC) Title: Escrow Advisory Department:
Responsibilities:
Provided services for real estate transactions across 3 states. It is now known as Doma Title Insurance, Inc.
Years Employer Title Department
Years: 2012 to 2012 Employer: First American Title: Escrow Auditor Department:
Responsibilities:
Provided auditing for state reporting requirements for closed escrows in Hawaii. Also provided auditing of escrow files for California.
Years Employer Title Department
Years: 2005 to 2008 Employer: Alliance Title Company Title: Director of Escrow Operations Department: California and Nevada
Responsibilities:
Responsible for providing advice to all escrow officers, escrow operations managers and county managers concerning escrow issues. Created and conducted audit reporting program. Processed complaints from the California Department of Insurance.
Years Employer Title Department
Years: 2002 to 2005 Employer: Ticor Title Company (formerly American Title) Title: County Manager and Escrow Advisory Department: Santa Clara and San Mateo County
Responsibilities:
Responsible for recruiting of escrow agents, processing escrow claims, and providing advisory to escrow personnel.
Years Employer Title Department
Years: 2000 to 2002 Employer: New Century Title Company (formerly BridgeSpan Title Company and EZ Close Title Company) Title: National Claims and Escrow Advisory Officer Department:
Responsibilities:
Provided ongoing education courses to escrow officers. Filed escrow rates with the California Department of Insurance. Handled escrow claims. Drafted company forms (including general provisions).
Years Employer Title Department
Years: 1999 to 2000 Employer: American Title Company Title: Escrow Operations Manager Department:
Responsibilities:
Evaluated escrow files and counseled escrow personnel concerning adherence to industry standards and regulatory compliance. Investigated and reported defalcations.
Years Employer Title Department
Years: 1988 to 1999 Employer: Mercury Company (formerly United Title Company and Santa Clara Land Title Company) Title: Vice President & Escrow Officer Department: Legal & Underwriting
Responsibilities:
Performed state-wide auditing of escrow files for compliance with underwriting guidelines and escrow standards of care. Processed extra risk transactions. Chair of company practices committee. Advisory to escrow personnel. Columnist for the company newspaper.
Years Employer Title Department
Years: 1985 to 1989 Employer: First American Title Title: Branch Manager & Escrow Officer Department:
Responsibilities:
Conducted employees reviews. Revamped branch operations system. Monitored profit and losses for the branch. Processed escrows.
Years Employer Title Department
Years: 1977 to 1985 Employer: Valley Title Company Title: Branch Manager & Escrow Officer Department:
Responsibilities:
Processed and closed escrow transactions. Managed branch offices.
Years Employer Title Department
Years: 1974 to 1977 Employer: First American Title Title: Escrow Secretary Department:
Responsibilities:
Processed and closed escrow transactions under the supervision of an escrow officer.

Career Accomplishments

Associations / Societies
• Member, American Escrow Association
• Member, California Escrow Association
• Former Member, California Land Title Association Claims Awareness Committee
Licenses / Certifications
Certified Senior Escrow Officer
Certified Escrow Instructor
Professional Appointments
• Former Vice President, SF Chapter of Forensic Expert Witness Association
• Former President of the Escrow Association of Santa Clara Valley (3 years)
• Former Director to the California Escrow Association (11 years)
• Former Education Portfolio Chairperson, California Escrow Association
• Former Forms and Practices Committee, California Escrow Association
• Former News Editor and Chairperson, California Escrow Association (4 years)
Awards / Recognition
Committee Chair of the Year Award (2012)
Publications and Patents Summary
Expert has over 50 publications and has given numerous presentations and lectures focusing on the escrow industry standards of care. List available upon request.

Additional Experience

Expert Witness Experience
Experience providing escrow expertise in class action lawsuits. Has been deposed as Person Most Knowledgeable from title/escrow company. Declared an expert witness for plaintiff and defendant.
Training / Seminars
Created and delivered courses in the field of escrow for company employees. Created many courses and been a guest speaker for the California Escrow Association conferences, regional escrow association meetings and other industry related associations.
Other Relevant Experience
Expert is able to re-balance an escrow file for comparison of the disbursement record against the closing statements. She can provide definitions of escrow terminology.

Fields of Expertise

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