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Expert has applied his knowledge of ergonomics and human factors to different industries and clients. Ergonomics is the application of scientific information about human beings, it is the user-centred design of information and equipment. Hence a user-centred approach is taken with all project work, be it development of a new product, evaluation of an existing workstation or assessment of a manual handling task. The user-centred approach results in products, systems and processes which match the users' requirements and capabilities.

Expert has undertaken work with leading companies to develop products which meet the requirements of the users. Understanding users' requirements is essential for developing successful products. From product concept through to prototype testing Expert can engage with users at the right times and using the right research techniques to gain clear insights into the product and its features. This user input can then feed directly into the product development process. This should ensure that the resulting product not only matches the user’s requirements, but does it in such a way that it is a pleasure to use.

Expert has undertaken office ergonomics work for many different clients. Expert's methodology includes the provision of a brief training session to the office workers, this covers the basics of office ergonomics, ensuring the workers understand the importance of good posture, good workstation layout, rest breaks etc. Expert can undertake Display Screen Equipment (DSE) workstation assessments for individuals. Expert can train appointed company staff to undertake basic DSE workstation assessments, including when to refer back to an expert. Expert can advise on furniture (desks and chairs) and equipment (keyboards, pointing devices).

Expert has experience of evaluation and development of ergonomics tools.

Product evaluation is a valuable tool in the development of new products and the investigation into the use and performance of current products. Expert has experience in the two main types of product evaluation: expert evaluation and user testing. Expert evaluation - Expert has undertaken evaluations of products in isolation from the users. Knowledge of the product’s use is always sought prior to evaluation including the environment of user and the users’ requirements and goals. User testing - Expert has facilitated user testing of products. His work includes live testing of products, controlled testing and workshop/focus group product assessments.