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Expert has assisted entrepreneurial start-ups in a variety of organizations including high technology, engineering-based organizations, professional service businesses and medical practices. He has assisted organizations in measuring their entrepreneurial intent and readiness and in establishing processes for opportunity search activities. Entrepreneurship is best understood as a process which organizations engage in for the purpose of expanding and developing markets on a local and global scale. In addition, Expert has helped organizations to develop entrepreneurial guidelines and processes for increasing employee innovation, initiative and forward-planning.



Expert’s work in the strategic planning area has ranged in scope from organizations involved the space program to international architectural firms to hospital systems. His strategic planning consulting work has included S.W.O.T analyses, scenario planning, future search activities, visioning and key stakeholder analyses. These activities allow participating organizations to do careful futurist thinking for the purpose of capitalizing on opportunities, building effective data bases, and drawing conclusions for action based on this data.

Expert’s consulting work has involved assisting organizations in tapping executive knowledge, building organizational learning capacity and system-centered thinking for the purpose of capturing critical tacit knowledge which exists within the organization. Such activities have allowed participating organizations to develop a learning culture, and to capture knowledge related to the organizations’ core competencies. Companies have been assisted in encouraging powerful communities of practice to contribute to the organizations’ learning culture. Expert has conducted focused research on assisting individuals in de-layered, team-based environments to increase their personal visibility and use their talents to make themselves indispensable in their organizations.

Expert has been adjunct professor in the area of organizational development and change in three widely-respected graduate business schools. His work with clients in this area has focused on systems thinking and the design and management of total organization change processes and managing resistance to change efforts. Globalization, intensified competition and increasing customer demands have created the need for large scale change efforts in many organizations in order to keep their competitive edge and their place in the market. Organizations face the challenge of maintaining congruence among organizational functions, technology, strategy and organizational culture and processes. Expert’s work in this area has involved helping organizations and individuals to: better problem-solve, seek out and capture opportunities, and increase their abilities to learn from their own processes and from the marketplace.

Offshoring and increasing demands for a global presence have led many of the companies with which Expert has consulted to consider how they might best apply motivational approaches to create a true people-centered workplace. He has helped numerous organizations in a wide variety of industries re-design work practices to help organizations increase employee responsibility and decision-making, and increase perceived control among employees. Careful application of well-researched motivational approaches have led Expert’s clients to increased productivity and individual initiative and decreased absenteeism, turnover, and counter-productive behavior. In addition, an increasing emphasis on project-based work and global and remote teaming has created special motivational challenges in many organizations. Expert’s broad-based experience in individual and system dynamics has proved helpful to organizations struggling with these special issues.

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Expert has designed and delivered management development and training programs covering topics including: leadership, change and resistance to change, effective communication, team development and facilitation, high-performance interpersonal skills; motivation and empowerment. Clients have included organizations connected to the U.S. space program, hospital systems, professional service organizations, energy companies and high-tech and entrepreneurial start-ups. He has served as facilitator and process consultant for a variety of organizations including teams comprised of physicians, architects, research scientists, managers and directors of private businesses, university educators, engineers, and employees of non-profit organizations.Expert has conducted a week-long management development program, offered open-enrollment to organizations around the country for many years. This program focuses on team development and facilitation and change management.He has developed a knowledge management system designed to capture the knowledge of core organizational processes held by retiring executives. This process allows key executives to contribute their knowledge in a "community of practice" environment in the months before and after their retirement so that this knowledge is not lost to the organization. Expert has designed and implemented a variety of organizational climate surveys and sensing surveys to assist organizations in gathering critical data and information, processing this information together and making plans for future actions based on this information.