Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at


Expert Details

Business Development; Environmental, Social, and Governance (ESG); and Strategy

ID: 739650 France

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Leveraging her experience as a consultant and front line leader, Expert helps companies define, implement and improve sustainable business models and strategy. Her significant leadership experience encompasses sales, business development directorship, finance directorship, and program leadership for complex global projects involving multiple stakeholders).

Specifically, Expert's experience includes:

• Business development at Western Union: Negotiating contracts ranging from $1 million at launch to $100 million in annual revenue.
• Managing the sales team, process and governance, dealing with fintechs, banks, MNO's (multinational operations), and technology providers.
• ESG -- environmental and social governance -- through active involvement in a French NGO called The Shifters.
• Delivering conferences, lobbying local authorities, and lobbying business school professors.
• Handling strategy at LEK and McKinsey and in several positions at Western Union.

Expert offers major experience in:

• Finance and financial management
• Marketing


Year Degree Subject Institution
Year: 1995 Degree: Master's in Business Administration Subject: Business Administration, Corporate Strategy, and Marketing Institution: HEC Paris
Year: 1995 Degree: Master's in Management Subject: International Business and Management Institution: Universität zu Köln

Work History

Years Employer Title Department
Years: 2023 to Present Employer: Undisclosed Title: Marketing Director Department:
In her current role as Marketing Director, Expert leverages thought leadership in operational marketing and product strategy.
Years Employer Title Department
Years: 2022 to 2022 Employer: Small World Financial Services Title: Consultant Department: Business Development and Sales
In this business development and sales consulting role, Expert defined expansion strategy for a global pay-out network.

She also created and implemented tools and process to lead network expansion planning.
Years Employer Title Department
Years: 2019 to 2022 Employer: Western Union Title: Group Leader: Sales Activation and Financial Institutions Department: Digital
Among numerous achievements in this leadership role, Expert:

• Accelerated global sales of innovative, API-based or hosted solutions to financial Institutions by enabling regional sales teams. Groups totaled over 150 people.
• Defined innovative business models, sales strategy and governance.
• Created performance frameworks, reported insights to C-level audience, and implemented ongoing improvement measures.
• Automated sales monitoring by migrating pipeline to Salesforce.
• Signed a total of 40 partners.
• Achieved overall turnover growth of 25% in one year (2021).
• Managed a team based on 3 continents.
Years Employer Title Department
Years: 2014 to 2019 Employer: Western Union Title: Senior Director Department:
Expert's role as Senior Director covered the international expansion of the company's digital presence. This field encompassed site and mobile application launch.

In this role, Expert:

• Was responsible for launching and growing the business' transactional site, as well as its mobile application in new countries.
• Defined and implemented global and local strategy: sales, business model, legal set-up, product, customer experience.
• Led a global, cross-functional team -- over 200 participants -- in a matrix environment.
• Identified, negotiated, signed contract with strategic partners -- e.g. partner banks, payment providers, and IT vendors. Grew these relationships as well.
• Directly managed a team of 25 people based in Lithuania, Costa Rica, the UAE and Japan.
• Managed a budget of $4 million.
• Launched 16 new countries with a direct turnover of $4 million annually.
• Created and implemented a successful digital transformation program to transition knowledge to regional teams
• Launched 50 additional countries with the tools and assets created above.
Years Employer Title Department
Years: 2007 to 2014 Employer: Western Union Title: Marketing and Business Development Director: Middle East and Africa Department:
Among other achievements, Expert:

• Identified, negotiated, signed contracts with -- and grew relationships with -- strategic regional accounts. Turnover hit $20 million to $100 million per annum.
• Successfully launched new services, coordinating the work of multiple international teams and external partners.
• Defined and implemented marketing strategy towards African and Middle Eastern diasporas in Europe and the U.S. -- a $300 million annual turnover with double-digit revenue growth per annum during this time.
• Managed 16 team members in 4 countries, and a budget of $1.5 million.
Years Employer Title Department
Years: 2002 to 2007 Employer: Western Union Title: Finance Director Department: Finance
In her role as Finance Director, Expert:

• Led financial planning and analysis, performance monitoring, executive reporting and decision support for up to 68 countries and $500 million revenue.
• Managed an international finance professional team based in India, the UAE, Morocco, Belgium and France.
• Defined and implemented performance indicators
• Defined and implemented new planning, accrual and monitoring process and tools to manage agent compensation across EMEASA -- an $800 million cost across 110 countries.
• Led a team spanning Europe and the United States.
Years Employer Title Department
Years: 2000 to 2002 Employer: McKinsey Title: Consultant Department:
As a consultant, Expert adopted engagements in strategy consulting projects. Topics included operational performance and B2B marketing, and industries included steel and concrete.
Years Employer Title Department
Years: 1995 to 1998 Employer: LEK Title: Associate Consultant Department:
Expert took on engagements in strategy consulting projects.

Topics included international expansion, M&A, organic growth, and external growth. Areas and industries included railways, airlines, telecom, and banking.

International Experience

Years Country / Region Summary
Years: 1995 to 1998 Country / Region: UK Summary: Management consultant with LEK in London.
Years: 2002 to 2012 Country / Region: Africa Summary: Head of Finance, then Business Development, for Africa at Western Union.

Career Accomplishments

Licenses / Certifications
EcoLearn Centrale Supélec - July 2022
Masterclass “Sustainable Transformation Consulting”

Ecolearn Centrale Supelec - February through June 2022
Certificate in “Sustainable leadership fundamentals” (sustainability, decarbonising the economy, ISO 26000, ISO 20400, eco design, stakeholder management, supply chain sustainability, EU taxonomy, reporting, TCFD)

MIT Executive Education - autumn 2021
Digital Transformation Certificate (Artificial Intelligence, IoT, Cloud, Blockchain, Cybersecurity)

Language Skills

Language Proficiency
French Native
English Fluent
German Strong reading, writing and speaking skills

Fields of Expertise

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