Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

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Expert Details

Automotive Collision Repair and Valuation Issues

ID: 725938 Texas, USA

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Expert's experience in collision repair includes decades of hands-on repair experience, management, insurance service, journalism and training and consulting. Understanding structural repairs and cosmetic repairs at an expert level allows him to critically evaluate any repaired vehicle and explain objectively what is right and what is not. One of his strongest skills is communicating his findings in ways that non-technical persons can understand them clearly.

Diminished Value is a concept concerning how the value of a vehicle is effected by the simple fact of having been repaired after a collision. Expert's extensive knowledge of repair issues and experience in insurance claims prepares him to comment clearly on this subject. Most of his reports, depositions and court appearances have resulted in findings favorable to his client.

Various diminished value claims where the client requires a substantiated opinion as to what, if any, value has been lost as a result of a collision and subsequent repairs. Most claims are resolved with a report, some with a deposition, and a minority have required court testimony. Most claims are resolved in client's favor.A Texas case required a detailed inspection of the repaired vehicle to determine if repairs had been performed properly according to vehicle manufacturer requirements and usual and customary practices. The case against the repair facility was found in favor of the repair facility. The case against the insurance carrier was resolved out of court.State Farm required testimony in Maryland to support the position that a vehicle had been improperly repaired as a result of inadequate diagnostic procedures at the beginning of the process. Decision in their favor after a model of the action of the collision forces was shown and explained to the judge.The owner of a motorcycle required evidence to support his claim that the repair facility failed to resolve a problem with the front suspension. Microscopic examination of the bearings and factory manual test procedures supported this claim and the case was settled out of court.


Year Degree Subject Institution
Year: 1977 Degree: Subject: Psychology, Engineering Institution: University of Texas at Austin

Work History

Years Employer Title Department
Years: 1997 to Present Employer: Undisclosed Title: Owner Department:
Independent consultant and expert witness
Years Employer Title Department
Years: 2001 to 2002 Employer: Akzo Nobel Title: Business Develpoment Manager Department: Automotive Finishes
Consult with collision repair business on all aspects of business operations.
Years Employer Title Department
Years: 2000 to 2001 Employer: Crawford and Company Title: Field Estimator Department:
Inspect vehicles, access damage, prepare damage repair estimate and negotiate with clients to resolve each claim.
Years Employer Title Department
Years: 1997 to 1999 Employer: State Farm Insurance Title: Property Claims Trainer Department:
Inspect vehicles, prepare estimates, resolve issues, train and support claims handlers.
Work with collision repair facilities to assure satisfactory results for all parties.
Years Employer Title Department
Years: 1998 to 1999 Employer: CTAP Instructor, Catonsville Community College Title: Adjunct Professor Department:
Provide instruction to students as part of a Maryland statewide apprenticeship program.
Years Employer Title Department
Years: 1995 to 1997 Employer: T J Hi Tech Auto Body Title: Manager Department:
Manage all aspects of collision repair.
Years Employer Title Department
Years: 1990 to 1995 Employer: Staley's Auto Body Title: Collision Technician Department:
All aspects of collision repair.
Years Employer Title Department
Years: 1977 to 1990 Employer: Various Collisions Repair Shops Title: Collision Repair Technician Department:
All aspects of collision repair.

Career Accomplishments

Associations / Societies
Publications and Patents Summary
35 published technical articles in collision repair

Additional Experience

Expert Witness Experience
Expert witness experience in Maryland State Court, Arizona State Court, various depositions, Texas mediation, and reports in New York and Virginia cases.
Training / Seminars
Training seminars for insurance companies including "Future Trends in Repair Issues", "Suspension Diagnostics", "Repair Cost Analysis", "Composite Repair."
For attorneys "Diminished Value Issues", "Repair Related Issues."
Vendor Selection
Determined all materials and parts sourcing for shops he managed, recommended same for shops for which he consults.
Created new packaging of composite "kits" with supplier for use in Automotive Collision.
Marketing Experience
With regards to the use of composites (fiberglass and carbon fiber) in automotive and other transportation applications, he has studied, practiced, consulted and taught fabrication and repair techniques. He has written articles and developed classes describing where this technology will go in the future.
Other Relevant Experience
With 35 published articles on collision repair issues, I have a keen ability to write clear, easily understood reports and articles.

Fields of Expertise

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