Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at


Expert Details

Airlines, Airports, Travel, Technology, Analysis

ID: 723688 California, USA

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After completing economics and finance education at The University of Cape Town, South Africa, Expert emigrated to the United States. A fortuitous opportunity led to a position at a market research firm that developed his passion for travel and aviation. Expert has spent the last 25 years learning everything he can about commercial aviation – from schedules to aircraft metrics.

He added a Doctor of Business Administration and several courses to his academic background. Expert is a consultant and analyst, focusing on commercial aviation industry analytics. He has developed a global network during his career, including an extensive network in Europe, Africa, and Asia.

Expert's experience encompasses several roles, from the director of business development to consultant and industry analyst. His current focus is helping clients and colleagues improve their understanding of the industry through data models.

Expert co-developed global traffic model for SITA project and undertook distribution analysis as part of team working on Varig bankruptcy. He also provided strategic consulting services to ViaAir.


Year Degree Subject Institution
Year: 1987 Degree: Bachelor of Commerce (Honours) Subject: Finance Institution: University of Cape Town
Year: 1981 Degree: Bachelor of Arts (Honours) Subject: Economics Institution: University of Cape Town
Year: 1980 Degree: Bachelor of Social Science Subject: Economics Institution: University of Cape Town

Work History

Years Employer Title Department
Years: 2003 to Present Employer: Undisclosed Title: Owner Department:
Run the consulting practice
Years Employer Title Department
Years: 2001 to 2002 Employer: PA Consulting Group, Inc. Title: Principal Consultant Department: Transportation Practice
Project work and new project development.
Years Employer Title Department
Years: 2000 to 2001 Employer: Schonland Consulting Title: Owner Department:
Run the consulting practice
Years Employer Title Department
Years: 1999 to 2000 Employer: iiON Corporation Title: VP Marketing Department:
VP Marketing for the business
Years Employer Title Department
Years: 1988 to 1999 Employer: CIC Research, Inc. Title: Director of Business Development Department:
Ran the business development for the firm

International Experience

Years Country / Region Summary
Years: 1983 to 1987 Country / Region: South Africa Summary: Regional Business Analyst for major oil company.

Additional Experience

Marketing Experience
Marketing Helix, a software tool developed with The Eastman Group that verifies whether a PNR is for a “wanted” person (a threat) or is a VIP within 6 seconds of PNR generation.
Working with to create new business products.
Developing airline startup consultancy with Aerobrand LLC.
Developing in-flight entertainment based passenger survey (data gathering) solution for airlines with Delta Beta In-Flight.
Other Relevant Experience
Developing travel industry information system for
Reviewed report by third party consultants for large Saudi airport.
Co-developed global traffic model for SITA project.
Undertook distribution analysis as part of team working on Varig bankruptcy.
Provide strategic consulting services to ViaAir.
Sub-consult to travel industry consulting firms, PhoCusWright and Travel Team Consulting
o Advisory Board member,, a leading edge, E- Travel technology for travel companies
o Working with in the UK, to co-developed a real-time website monitoring software tool. This tool enables website owners to monitor, manage and react to web traffic immediately including a novel ability to send a message to the visitor’s browser in real-time. More at
o Architected the mortgage industry’s first online claims system for mortgagee insurance claims – system is used by Fannie Mae, Freddie Mac and other large financial institutions
o Conducted online surveys on Brand Switching among travelers, subsequently written up by Travel Agent Magazine and The New York Times
o Conducted online membership polls for Air Traffic Control Association, the American Society of Transportation & Logistics and the Air Freight Forwarders Association
o Developed and launched a poll rating TSA experience at US airports – the only objective source of security times outside TSA
o Administered customer satisfaction studies for a large restaurant Supply Company, Scholastic Book Fairs and an ISP
o Conducted analyses of studies undertaken by client’s internal team (Houghton Mifflin) to provide alternative reporting “look & feel”
o Performed data mining and analysis for a client to identify true production costs and develop production metrics. Data delivery to Fannie Mae and Freddie Mac

Language Skills

Language Proficiency
Afrikaans He is a native.

Fields of Expertise

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