Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

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Digital Transformation in Financial Services

What Should Traditional Institutions Do to Survive the Disruption of Fintechs?

The stakes are high, and if organizations do not transform, survival is questionable. Yet, with so few successfully completing digital transformation efforts, determining the path forward can seem like a flip of the coin.

Intellex’s Nicole Garberg, Head of Customer Experience, sat down with one of the Intellex’s panelists, Jesse Poe, to discuss the importance of digital transformation in the financial services industry. Listen as Jesse and Nicole discuss the integration of CX into the digital transformation process, the importance of breaking down silos, and how fintech has forced traditional banks to move to digital.

Click here to watch Nicole and Jesse’s interview, and find out what your company needs to keep in mind as they go through their digital transformation.

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