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INTERNET. Expert has developed and maintains a list of Internet resources related to the field of computer-mediated communication (CMC). He has created techniques for formatting, designing, and presenting this information in multiple text and hypertext formats. His resource database includes a comprehensive collection of information about the Internet and CMC, a summary of tools on the Internet for Network Information Retrieval (NIR) and CMC, and a hypertext listing of guides and resources for users of the Internet. Expert is an expert in the use of Internet information resource discovery and retrieval tools and has extensive experience in using, describing, and formulating search strategies for subject, keyword, information space, and geographic information queries on the Internet. He has experience in Internet training, publishing, and public relations. He has written on subjects related to the Internet, the World Wide Web, and cyberspace.

HYPERTEXT. Expert has created a six-step methodology for the planning, analyzing, designing, implementing, and developing World Wide Web-based hypertext information. This methodology approaches hypertext creation from a user-oriented, continuous process perspective and includes guidelines for defining purpose and objective statements, audience and domain information, and Web specifications and presentation. He has written books describing this methodology (see Selected Publications).

HYPERTEXT MARKUP LANGUAGE. Expert has designed and implemented hundreds of hypertext pages using a hypertext markup language (HTML) for the World Wide Web, including widely-used resource lists, a Web-based center for the exchange of scholarly information about computer-mediated communication, support sites, and a Web-based magazine. His writings have described HTML specifications and extensions to HTML. He has trained people in the use of HTML for the production of a Web-based magazine and has extensive experience in the use of HTML within an overall hypertext design process for creating meaning on the World Wide Web (WWW).

WORLD WIDE WEB APPLICATION. As the principal author of the first comprehensive book about the World Wide Web (WWW), The World Wide Web Unleashed, Expert can answer a variety of questions on Web client/server systems, hypertext, and hypermedia information on the Internet. His book describes Web navigation resources for subject, keyword, space, and surfing search strategies. He describes Web applications for education, scholarship, research, science, technology, communication, information, publishing, government, and communities. He outlines a six-part methodology for the planning, analysis, design, implementation, promotion, and innovation of hypertext for the Web. Expert has extensive experience in creating, developing, and using Web-based applications for resource listings, publications, and educational materials. He has given presentations about the Web and online communication to more than 4,000 information professionals and members of the public in seven countries. He's given featured keynote speeches at conferences in Beijing, Hong Kong, Stockholm, Mexico City, and Hawaii.

ONLINE PUBLISHING. Since 1992, Expert has developed, edited, and distributed lists of Internet information resources, tools, and applications that are widely used by Internet trainers and users. He published the Web-based periodical, Computer-Mediated Communication Magazine, which served as an informal outlet for ideas and information about the field of computer-mediated communication. He has trained and supervised people who work on his magazine, drawing on his skills to teach and perform tasks in writing, editing, production, policy formulation, publicity, and public relations for this Web-based publication.