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Expert H. Expert and the Expert-Nelson Group are adept at understanding the elements of business management. They are very knowledgeable on how to improve the flow of information in and throughout the organization.

Expert and the Expert-Nelson Group have been at the forefront in helping companies understand the needs for recognizing change within their organizations. This includes doing a quality job with less expense. They do not believe in the saying, "If it's not broke, don't fix it." Their philosophy is to "Break it and rebuild it from scratch." Expert believes that every business process can benefit from asking how the process is best performed, who does this process the best, and what are the benefits of doing this process the best way. Expert and his group will examine all of the critical areas of a client. Once this is complete their next task is to streamline all of the client's processes.

Through Expert's experience in business strategy, he understands that in any company or organization, business strategy must be continually examined. It is only through examination that factors of success and failure can be determined. Expert and the Expert-Nelson Group strive to assist their clients in creating a successful business strategy.

Expert suggests that there are nine essential elements to every corporate strategic plan and his aim is to satisfy these nine essential elements. He, and the members of the Expert-Nelson Group, have an understanding of how to complete this process successfully.

Expert understands that "globalization" and "international organizations" are the keys to success in the new century, along with the need for a redesigned organization. He believes that companies who ignore trends toward globalization will be unable to compete in the next one hundred years. Organizational development has a new meaning -- management must seek ways to redesign the organization to fit the mold of the global enterprise and companies must become international in scope. This means that the successful firms will be those whose markets go beyond their home countries. Companies should recognize and understand international relationships and know how to conduct business in their new environment. Every organization must see the need to look beyond their national boundaries to find a niche in the global marketplace for the next century.

Expert believes that quality improvement, in all of its incarnations, must become a part of every company's strategic plan. Whatever it may be termed, quality improvement must become a watchword or a new standard. Expert and the Expert Nelson Group can help to change the perspective. This is essential because quality is the single item that falls under control of the line manager.

Expert knows that strategic planning is fast becoming a standard, at all levels within organizations. He believes that every manager must accept two new assignments. The first is to be a strategist, the second to be a marketer of the company's products. Expert and his company are experienced in helping clients to complete these assignments.

Expert understands that just as strategic planning guides company-wide decision making, "strategic quality planning" guides the improvement of product and process. He also understands that all of these concepts are interconnected and knows that planning is a discipline that requires a down-in-the trenches mentality. This mentality states that, "we will get the job done, on-time, within budget, and our products and processes are the best."

Expert is knowledgeable of "team building," which has long been the topic of workshops and seminars. These programs are geared to allow people to work together for a common good. He believes that "team building" requires a major change in thinking. Expert and the Expert-Nelson Group can develop teams that move the product, service, and processes forward while taking responsibility for improved processes.

While consulting for Lucent Technologies in China, Expert trained more than 200 employees how to read and understand Lucent’s financial statements.He lectured to 75 Hughes Aircraft Company managers on how to "Improve Shareholder Value."Expert successfully facilitated the strategic planning process for a division of General Motors.