Expert Details
Telecom Engineering: Small, Mid-Sized, Enterprise & Project Management
ID: 725810
Kentucky, USA
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 1994 | Degree: BSEE | Subject: Electrical Engineering, Comp. Sci, Math | Institution: University of Kentucky |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2006 to 2008 | Employer: College for Technical Education | Title: Staff Technology Coordinator | Department: Assisted Learning Technologies |
Responsibilities:In a part-time capacity, providing technical coordination for a 150 seat campus that extends vocational training to persons with barriers to employment. To include the design, specification, and oversight of IT-enabled classrooms, multimedia equipment specification and applications, and the provision of "best practices" guidance to the administration of the college. |
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| Years | Employer | Title | Department |
| Years: 2001 to 2006 | Employer: Phourier Communications Inc | Title: Advanced Programs Manager | Department: Atlanta, Georgia |
Responsibilities:Management and supervision of advanced media initiatives, proposals, product development, and operational documentation. Specialty oversight in the following areas, Computer Telephony Integration (CTI), VOIP and Convergence applications, Vehicular Telemetrics and GIS/GPS/SCADA wireless data applications, Aviation/Homeland Security (Visual-Facial recognition platforms and applications), Facilities Grounding, Surge and Lightning Suppression Systems, intra-internet publication of Microsoft Project / PMI compliant documentation and project certification criteria. |
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| Years | Employer | Title | Department |
| Years: 1999 to 2001 | Employer: Tek Systems Incorporated | Title: Sr. Telecomm Architect & Project Manager | Department: Advanced Telecomm/CTI Consulting |
Responsibilities:Clients include Bank of America, the Home Shopping Network, and BellSouth. Supervision, management, budgetary and architectural responsibility for telecommunications, call center, e-commerce, and multimedia initiatives. Business development and analysis of Requests for Proposal/Quotation (RFP / RFQ), Total Cost of Ownership (TCO), and Return on Investment analysis (ROI). Project engineering, vendor relationship management, supervision, and mentoring of multiple employees and project teams. Emphasis on the functional design of large call centers (500+ agents), networking of multiple call centers through network-based IVR platforms, multiple PBX's, tandem switches, fiber optic, and copper trunks, ACD systems, CTI platforms across VOIP converged LAN/WAN architectures. |
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| Years | Employer | Title | Department |
| Years: 1995 to 1999 | Employer: Brown & Williamson Incorporated | Title: Telecommunications Systems Engineer | Department: Corporate Headquarters |
Responsibilities:Design, optimization, and management of data, voice, and video solutions. Project engineering responsibility for the successful multi-million dollar replacement of corporate PBX, call center, IVR, voice mail, and cabling infrastructure. Domestic engineering and global standards development of 7x24 distributed call center environment. Design, implementation, and standards management for a global video conference network (H.320 / H.323). Departmental technical liaison to corporate internet CRM development task force. Managed special project areas to include wireless telephony, secure voice telephony, multimedia production, VOIP, CTI, and DVI initiatives. Personal commendation from CEO for spearheading the effort to build computer learning centers in disadvantaged neighborhoods through reutilization of depreciated IT assets. |
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| Years | Employer | Title | Department |
| Years: 1992 to 1995 | Employer: Hughes Aircraft | Title: Information Systems Engineer | Department: Advanced Display Products |
Responsibilities:Designed, supervised, administered, and maintained data and voice network operations for NASA certified manufacturing facility. Daily operational responsibility for LAN, WAN, PBX, ACD, Voice Mail, Video, Video conference, Alarm systems(Fire/Intrusion/access-card/facial recognition scanners), C / Ku band satellite transceivers. Vendor management, hardware, software, and training support for 150+ users (on-offsite). Consulting and advisory role to executives and senior management for the cost-effective utilization of existing assets and procurement of new systems and applications. |
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| Years | Employer | Title | Department |
| Years: 1986 to 1992 | Employer: US Army - VII Corps | Title: Operations Chief - Broadcast Engineer E-6 | Department: 133d PA Det., KYARNG |
Responsibilities:Supervised technical operations, maintained existing assets, and specified new equipment acquisition. Technical liaison to domestic and international news media. Extensive experience with fixed/tactical installation of broadcast electronic newsgathering (ENG), electronic field production (EFP), satellite broadcast (C - Ku band), video conference, and videophone technologies and applications. Combat decorations (Gulf War I) include the Congressional Bronze Star and Meritorious Service Medal.(reserve component service-overlapping civilian employment-Semicon Associates) |
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| Years | Employer | Title | Department |
| Years: 1986 to 1991 | Employer: Ceradyne Industries - Semicon Associates | Title: Senior Electronics Technician | Department: Precision Cathode Manufacturing |
Responsibilities:Specified, maintained & repaired PCs, peripherals, ARCnet LAN components, UNIX mid-range, terminal cluster interface, Nortel meridian PBX. Designed, implemented, and maintained PID, PLC-based machine control systems. Maintained, NMC lathe programming interfaces, precision stepper cutting beds, SIMPLEX fire/intrusion alarm controller, peripherals, and sensors. Maintained/repaired scanning electron microscopes, rough vac pumps, and high vac chyro & diffusion pumps. (simultaneous military service - Operations Chief/US Army) |
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| Years | Employer | Title | Department |
| Years: 1981 to 1985 | Employer: United States Marine Corps | Title: Micro, Satellite & Crypto Technician | Department: 1MARDIV, 2AIRWING, 3MARDIV |
Responsibilities:Rapid, time, and mission-critical installation and maintenance of microwave - satellite communications systems and interface of those systems with inter-service host nation telecommunications infrastructures. Certified and cleared (NATO -TS) for depot level repair of secure voice-data cryptographic systems. |
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Additional Experience
| Expert Witness Experience |
|---|
| Experienced in the specifications of contracts for the provision of telecommunications services, metrics for maintaining the quality of service, and dispute resolution with respect to service interruptions. |
| Training / Seminars |
|---|
| • Standards-Based Project (PMI), Management & Finance Georgia Tech, Dupree School of Management • Integrated Grounded Systems Design Georgia Tech, College of Engineering (post bacc) • ( CNE ) Certified Network Engineer Novell Inc. • ( CSA ) Certified Systems Administrator Lucent/Avaya (Definity G3/ CenterVu/Audix ) • ( CVE ) Certified Video Conference Engineer PictureTel Inc., PolyComm Inc. • Certified Instructor McLauren Group Executive Tech Seminars |
| Vendor Selection |
|---|
| • Familiar and knowledgeable of data/voice and multimedia vendors throughout the Commonwealth • Experienced in GSA schedule specification, purchase & contractual oversight |
| Marketing Experience |
|---|
| • Extensive insight into consumer, retail, and industry trends in telecommunications and multimedia applications. • Proven abilities to adapt the specific needs of customers to state-of-the-art and/or COTS technologies to provide maximum ROI. • Proven track record in developing applications for the industry in the following areas: Computer Telephony Integration (CTI), VOIP Convergence Applications, Vehicular wireless Telemetrics ( GIS/GPS/SCADA ) wireless data applications, Aviation/Homeland Security (Visual-Facial recognition platforms and applications), Facilities Grounding, Surge and Lightning Suppression Systems, intra-internet publication of Microsoft Project / PMI compliant documentation and project certification criteria |
| Other Relevant Experience |
|---|
| Expertise in developing "fast to market" applications of customers or existing COTS technologies. |
Fields of Expertise
broadband integrated services digital network, audioconferencing, computer, computer network, computer networking, computer system, data communication, digital audio broadcasting technology, digital communication, digital demodulation, digital signal, digital switching, network hub, digital telecommunication, digital telephony, digital transmission, Ethernet Network, global system for mobile communication, hypermedia, Inmarsat, internetworking, LAN/WAN interconnection, multimedia display, local area network, local area networking, local-area network communication protocol, multimedia video graphics, network, networking, Novell NetWare networking, physical layer, radio transmission, radiotelephony, technology-based training, telecommunication, telephone electronic equipment, telephony, videotelephony, voice over IP, wide-area network, wireless communications service, wireless voice over IP, international news, telecommunication network, budgetary control, vocational training, bank security, telecom product development, 4G mobile network, wireless local loop, ecommerce, network card, network reliability, Internet firewall, discrete cosine transform, multimedia software, telephone pole, information delivery, sound transmission, speech signal processing, routing, IBM-compatible personal computer networking, wireless communication, personal communication network, local-area network management, cellular telephone system, local-area network operating system, token ring network, sound, computer science