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Expert has experience with Software development tools for embedded systems engineers, marketing, project management, and technical publishing. The technical publications Expert develops show three essential qualities: close attention to the needs of the audience, correct content, and a clean look that helps readers find information easily. The material is organized well and presented clearly. Text, tables and figures all contribute to the same aims: easy transmission of information and rapid learning.
Expert is aggressive about scheduling, flexible about changes in project plans, and takes much satisfaction from working with a productive team. His work habits show two key qualities: a quick grasp of complex concepts and processes over a wide range of software and hardware technologies; and a methodical approach to large doc projects, which yields orderly execution, on-time completion, and uniformly high quality.


Develop Online Help for Specialized Accounting Software: Centive develops a web-based application to calculate and track incentive compensation for companies’ finance and sales departments. Redesigned and rewrote a large HTML help system. Prepared it for migration from RoboHelp to Flare. Centive, Burlington, MA, June 2006 – February 2007, technical publications manager.Prepare Quality Assurance User Guides for a Major Medical Supplier: Documentation for the quality assurance database and data entry system at Tyco Healthcare needed extensive improvements. Developed new reference tables, procedures, images, and summaries of key functions for three separate guides. Update User’s Guides for MATLAB Toolboxes: Write and edit reference pages and tutorial material for The MathWorks’ financial toolboxes. Developed release notes and demonstrations, and managed other editing projects. The MathWorks, Natick, MA, October 2005 – January 2006, senior software writer.Eclipse-Based HTML Help System: Developed an extensive help system for Pathfinder’s model transformation toolset. HTML help deployed in Eclipse, an open source platform for software developers. Prepared XML files for the help system’s table of contents. Pathfinder Solutions, Foxboro, MA, March – August 2005, writer, editor, and publisher.Medical Testing for Pharmaceuticals: Prepared technical documentation for Image Therm’s SprayVIEW system, used to bring greater reliability, accuracy, and efficiency to the testing of nasal sprays. Used to develop and test spray pumps and medications for FDA approval. Image Therm Engineering, Inc., Sudbury, MA, September 2002 – January 2003, lead writer and project manager.