Expert Details
Real Estate; Brokerage Operations, Business Analysis, Agent Recruiting and Retention
ID: 736637
Ohio, USA
Expert is an accomplished, results-oriented, consultant, trainer, and coach who drives company growth by providing value-added, specialized support and guidance to owners, managers, and agents. He has had outstanding success in building and maintaining relationships with decision-makers, providing consultative services to increase productivity and profitability; A well organized professional with a track record that demonstrates self-motivation, perseverance, and the creativity to achieve both personal and corporate goals.
Specialties: Brokerage Operations, Consulting, Sales and Technology Trainer, Business Analysis, Relationship Building, Agent Recruiting and Retention
Selected Highlights:
- Successfully managed the largest territory in the eastern United States, meeting budget and KPI expectations.
- Grew geographic footprint from 5 offices to 8 offices in 12 months.
- Manage recruiting efforts of management team, adding nearly $500k in revenue in 2 months.
- Published author and certified coach specializing in sales and networking training based on real life scenarios.
- Closed over 375 properties at over $45 million in volume in a professional and organized fashion.
CORE COMPETENCIES
- Training/Development, Business Development, Conflict Resolution, Dynamic Presenter, Networking, Franchise Operations, Strategic Thinking, Business Analysis, Business Coaching, Agent Recruiting and Retention, Social Media Expert, Lead Generation/Monetization
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: | Degree: Associates of Arts | Subject: Psychology | Institution: Southwestern Michigan College |
| Year: 2006 | Degree: BS | Subject: Organizational Management | Institution: Bethel College |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2020 to Present | Employer: Undisclosed | Title: Vice President of Operations | Department: Operations |
Responsibilities:- Grew geographic footprint from 5 offices to 8 offices in 12 months.- Identify, qualify, and manage potential merger & acquisition opportunities. - Developed lead generation and monetization systems to grow revenue by 5.6% after only 6 months of beta testing. - Manage recruiting efforts of management team, adding nearly $500k in revenue in 2 months. - Leverage national relationships to provide unique and discounted services to company agents. - Vet and qualify lead generation and technology solutions. - Act as the liaison with the national brand. |
|||
| Years | Employer | Title | Department |
| Years: 2016 to Present | Employer: Undisclosed | Title: Director of Franchise Development and Brand Ambassador | Department: Realogy Franchise Group |
Responsibilities:- Successfully managed the largest Field Servicing territory in the eastern United States - over $200 million in GCI.- Consistently met budget and Key Performance Indicator expectations. - Drove company growth through franchise conversions, mergers, and agent recruiting efforts. - Identified areas of opportunity and concern to assist affiliates to maximize growth strategies and profitability. - Assisted with several large renewal negotiations. - Developed agent-centric training initiative leveraging video, WebEx, and social media to increase agent engagement. |
|||
| Years | Employer | Title | Department |
| Years: 2013 to 2016 | Employer: American Home Shield | Title: Account Executive | Department: |
Responsibilities:- Increased major account usage 20% year-over-year leveraging consultative sales strengths to identify opportunities, nurture relationships, and provide value.- Leveraged networking skills to create and maintain new channels of revenue through strategic partnerships. - Created and instructed 4 state-approved continuing education coursed in 3 states. - Attended internal meetings as a guest trainer on the topics of social media and business networking. - Assisted with training several new Account Executives turning under-producing individuals into employees engaged |
|||
| Years | Employer | Title | Department |
| Years: 2012 to 2013 | Employer: Reliant Realty | Title: Broker | Department: |
Responsibilities:- Assisted the Managing Broker with office events and training, encouraged best practices in team communication and project planning which drove operational excellence.- Specialized in investment properties and new construction standardizing cross-promotion techniques company-wide to increase sales opportunities. |
|||
| Years | Employer | Title | Department |
| Years: 2006 to 2012 | Employer: Crye-Leike, REALTORS | Title: Broker/REO Sales Specialist | Department: |
Responsibilities:- Responsible for managing a large portfolio of REO properties and ensured top level customer service at all times.- Closed over 375 properties at over $45 million in volume in a professional and organized fashion. - Completed required tasks and reports within set deadlines adhering to all project timelines, while maintaining quality and delivering the best results for clients. |
|||
| Years | Employer | Title | Department |
| Years: 2004 to 2006 | Employer: Advanced Real Estate Services | Title: Managing Associate Broker | Department: |
Responsibilities:- Spearheaded company expansion into new territories, assisting and interacting with clients, building key relationships and ensuring top level service to continue corporate growth and increase revenue streams.- Managed a branch office staff and agents for a local real estate company and mentored employees on company objectives, business standards, and employer expectations. - Assisted the main office with management services when needed while assisting loyal customers with general real estate needs, inquiries, and contract negotiations. |
|||
Career Accomplishments
| Associations / Societies |
|---|
| National Association of REALTORS VP of Membership, Middle TN Chapter of the Women’s Council of REALTORS |
| Licenses / Certifications |
|---|
| Real Estate Broker in Michigan, Tennessee, and West Virginia. |
| Awards / Recognition |
|---|
| St. Joseph County REALTOR of the Year Semi-Finalist (Top 50) – REALTOR Magazine “30 Under 30” Certified Residential Specialist of the Year (Tennessee) |
| Publications and Patents Summary |
|---|
| Books: 6 Started a business networking blog 2017 – Blog Contributor |