Expert Details
Product & Programme Management, Business Analysis, Data
ID: 739736
United Kingdom
Industries:
Financial, Engineering, IT, Energy, Science
Serving such brands as:
Morgan Stanley, Mercedes-Benz / Daimler, Oxford Instruments plc, Apple, Carl Zeiss, Lockheed, Huawei, Ministry of Defense, FNZ, Aggreko plc, Royal Bank of Canada, ReAssure - Swiss Re, Jaguar Land Rover, Aegon, Delphi Automotive, etc.
Competencies:
Project Management, Agile, WF, Lean, Prince2, Stakeholder Management, Cloud Solutions, Migration & Integrations, Resource & Spring Planning, Product Management, Project Plans & Roadmap Planning, Teams, SI, Vendor Collaboration, MI & BI Reporting, Modelling & Mapping (Process, Data), Metrics, KPIs, OKRs, RAID, Variances, Business Analysis, Finance & Regulations, Data & Systems, Business Architecture, ERP & Repository Systems, Workshop & Facilitations
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2000 | Degree: MBA | Subject: Business Strategy & Corporate Finance | Institution: Heriot Watt University |
| Year: 1994 | Degree: BA Accounting and Marketing | Subject: Business Studies, Accounting and Marketing | Institution: Schiller International University |
| Year: 1993 | Degree: B.Eng Honours | Subject: IT & Aeronautical Engineering | Institution: Queen Mary, University of London |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2021 to Present | Employer: Undisclosed | Title: Project, Product & Process Manager | Department: Contractor |
Responsibilities:Providing experienced consultancy and implementation in areas such as tech solutions, innovation, and product development for project initiatives, agile teams and management facing specific roadblock issues on programmes or simply advisory as part of their business venture due diligence. This is via multiple channels including ‘ Expert Networks’ for bluechip multinational clients located in USA, EU and Asia.• Business process modelling/re-engineering, Requirements issues, Business & Infrastructure Architecture Models • Solutions; Data integration, API, migration planning, Analytics, Algorithm and Reporting. • Jurisdiction requirements; Regulations, applicable EU Directives and compliance awareness and risks. • Advanced Agile-Lean projects, analysis and change techniques, dependencies and team coaching. • Bespoke apps, Mobile, ERP, Business/Calc Rules, SAP, Oracle, DBT, Dynamics, Mulesoft, Microsevices. • Product Development, Launch, Supply Chain and Manufacturing topics affecting business verticals. • Carbon Accounting, regulatory reporting, decarbonisation initiatives and net zero strategies |
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| Years | Employer | Title | Department |
| Years: 2020 to 2021 | Employer: Mercedes-Benz / Daimler | Title: Product Manager / Workstream Lead | Department: HeadQuarters / Verso/ Sales Planning and Strategy |
Responsibilities:To-Be product focus and process overhaul of the systems landscape, concept and implementation. Tech and data developments to leverage scalable Micro-services, Mulesoft, Oracle, IBM, SAP, ML, AI, AWS, and legacy systems.• Development of front-back end solutions supporting vertical Sales Planning & Forecasting and in alignment to pre and post value stream functions supporting Corporate, Fleet & Retail Ordering system. • Creation of multi-Product Roadmaps, Lean Canvas, Agile-lean principles; PoC, MvP and Go-live products. Leading technical and business sessions with ‘product line’ senior stakeholders and teams. Presentation at director & SME level. • Led commercial and technical collaborations and workshops with stakeholders across global markets, (Russia, UK, Brazil and China). Localised Product developments; taking into account country specific market metrics, consumer profiles, operational issues and jurisdiction requirements solved by the solution. • Providing Business Architect skills to produce Architecture diagrams, capabilities, APIs, Event streaming, Event Hubs and stand-in as Solution Architect in client meetings. Working on agnostic systems, data analysis, data extracts, reporting and company artefacts. Developed to-be Data Models, Product capabilities and specific features for divisional business operations. • Leading innovation and business ideation at C-level and active alignments across agile clusters. Sales Planning and Forecasting overlaps with Product Launch, Invoicing, Order, Procurement, Factory, Architecture Guild, UI/UX |
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| Years | Employer | Title | Department |
| Years: 2020 to 2020 | Employer: Oxford Instruments | Title: Interim Product Software Manager | Department: |
Responsibilities:Silicon Wafer/ Microprocessors manufacturing, Plasma science, electromagnetic, chemistry, Nano-atomic physics, engineering & software. Solutions serving prestigious brands such as Apple, Carl Zeiss, Lockheed, Huawei and MOD.• Product management; Engineering software depts., ; Developing the Strategic Roadmap and Product Plan, Pricing models and feature developments move to SaaS subscriptions and support plans. • Improvements to engineering dept. data systems initiatives (AD, MDM, Parts catalogue & certification). Embedded Agile, Azure DevOps, features, EOL/EOS, versioning and release updates. • Stepping in as the go-to Proxy Dev. Manager; Xaml, dot Net, Java, GitHub and internal platforms; issues/enquiries. |
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| Years | Employer | Title | Department |
| Years: 2019 to 2020 | Employer: FNZ | Title: Product Owner | Department: |
Responsibilities:Re-platforming programme: Migration to improve middle/back office processes following a strategic competitor acquisition. Audit and upgrade of internal business systems, automating processes, integrating data of acquired systems.• Facilitated data integration and front end development activities resulting in improved data quality, decision making, audit trail and 44% reduction in reconciliations defects. Working through SQL data hub, Excel and third party applications. • Achieved an increase of 30% task completion rate through workflow efficiencies and 20% decrease in overtime. • Coordinating agile teams to ship key features into MVP solutions; business process mapping, logical data model, data dictionary/glossary, financial analysis, epics, user stories/ac/ PBIs, estimations, agile optics and sprint releases. |
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| Years | Employer | Title | Department |
| Years: 2018 to 2019 | Employer: Aggreko plc | Title: Programme Product Manager | Department: |
Responsibilities:Digital & Business Transformation; Transforming global MI & BI reporting, tackling existing operational & product issues affecting finance, sales, contact centre and supply chain. Programme focused on Salesforce, ERP (Sitecore, Oracle, Infor M3 [ERP], Web portal), API, Chat bot, Cloud Data Processing, Finance, Data Warehouse, BI/MI. Stakeholders and teams spread throughout APAC time zones. Identification of process defects, improvements and BAU alternatives.• Development of analytic and reporting solutions; features and operational insights to serve C-Level management, global SBU power-pack divisions and operational activities. Power BI, Tableau, KPI / metrics, visualisations tied to SQL BI, ERP and data sources. Project & Product delivery (analysis, design, implementation). • Multivendor systems data integration via; agile user stories, sprint backlog grooming/release tracking and software testing, agile tools & ceremonies. • Created & implemented the ETL & data integration plan, automation and reporting structure; API feeds/interfaces, datamarts / dataflow / connectors from key business areas; Sales, Finance (P2P, CoA, Invoicing), HR & Payroll (KPIs/metrics), Contact Centre, Customer Service, Engineering and Supply Chain. Analysis of data and reporting out from varied systems. • Incorporating Salesforce data insights; customer, work orders, scheduling, inventory supplies and logistics inbound/outbound (Territory locations) and order fulfilment details. GPS/Geolocation, Telemetry and customer/location/biz codes directory. • Management updates & presentations. Tracking progress and providing direction on project initiatives and resources. Deep analysis of key on-going defect issues. |
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| Years | Employer | Title | Department |
| Years: 2017 to 2018 | Employer: Royal Bank of Canada | Title: Product Owner/ Business Analyst | Department: |
Responsibilities:Managed the digital portal upgrade; accommodating functionality for third parties and investors.• Re-engineering processes for investor funds, communications and regulatory compliance. • Working with multiple teams defining; User stories/features, retrospectives, creative activities, workshops, presentations, roadmap development, data analysis, Testing and UX assessment. Jira, CRM, Process mapping to Data migration. • 34% process improvement. 24% reduced defects. Tech: Bloomberg, AWS migration, Jira, O365, Qlik-sense, SQL, Excel |
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| Years | Employer | Title | Department |
| Years: 2016 to 2016 | Employer: ReAssure - Swiss Re | Title: Interim Systems Analyst | Department: |
Responsibilities:Working across multi-tiered technologies including; Oracle EBS, OBIEE, SharePoint, Service Now, Accounting software, UML, Use Cases, Scenario paths, Activity diagrams, Object Sequence diagrams, MI Reports, NFR /tests. Waterfall & Agile.• Produced complete system requirements (SRD), user stories and documentation. Audit of BRD, SRD with FSD. • Financial remediation initiatives; Life, Pensions & Protection products with varied teams; [Business and Dev teams]. • Cloud migration of Actuarial systems and automated business processing. ETL, Staging, Data dictionary mapping. • Systems Analysis for M&A ; third party Systems, Accounting & Reporting, GL accounting (Chart of Accounts) CoA • M&A; Assisting Migration to OBIEE, Oracle EBS modules, Business Objects and automating manual processes. |
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| Years | Employer | Title | Department |
| Years: 2015 to 2016 | Employer: Wesleyan Assurance | Title: Product Owner/ Lead BA | Department: |
Responsibilities:Digital Transformation Programme. Proposition to transform existing Sales journey, CRM & Consolidate disparate Legacy Systems –leverage Business Rules driven (automation). Integrating SOA, Origo standards, Databases, MS Dynamics & Cloud integration at enterprise level. (Actuarial/Scheme Rules/Calculations) responsible for the Analysis & Design Methodology, Business Process Modelling (re-engineering of existing company-wide products, processes & calculations). Workstream lead on workshops facilitation, business rules & business logic for a suite of financial products in systems; (Life &Pension, Protection, IHT, Trusts and Gifts; and from Stand-alone BAU artefacts), feeding into a flexible digital system, suitability report production, product illustrations, compliance & guideline triggers. Both Agile & Waterfall documentation produced. 15X improvement in the customer journey time. Sales cycle reduced by 80%. Data quality and cleansing automation. |
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| Years | Employer | Title | Department |
| Years: 2014 to 2015 | Employer: Jaguar Land Rover | Title: Senior Business Analyst | Department: |
Responsibilities:• Achievement: Annual savings of £450M+; 40 % gains from defects resolved. R&D, BoM, Parts, Design, Launch• Scope & Initiate Powertrain Project: Core Engines Development (New JLR Engines) – RADs Resource Allocation. • Programme Planning & 20 year Cycle Plan Analysis- core and added starters engineering, Timing, TFLE, Scale, Heads, Synthetic tool & FSR. [Metrics, Data Analysis and Modelling] £3M - £700M Annual Savings from new analysis/algorithms. • Workshop facilitation, Gathering and analysing business requirements, BRD, RASCI, Traceability & Tracking of issues. • Modernized analytic/mathematical models of product & historic programmes; consolidation of undiscovered behavioural trends/patterns: Includes KPI, Metrics, programme gateways, gaps analysis, Input/output, left-shifting production curves. • Process Mapping Level 1- 3, designing new processes, workflow, wire-framing & Implementation into development. • PpFEAS (parts) analysis, OXO Matrix for product features, PMXU commonalities on vehicle lines, business rules,CPSCII • Data analysis of APC BOM at First Check and mid-PCDS gateways), ear-mark defects for system improvement. |
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| Years | Employer | Title | Department |
| Years: 2013 to 2014 | Employer: Aegon | Title: Business Analyst | Department: |
Responsibilities:PegaSystems, Data, Insurance |
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| Years | Employer | Title | Department |
| Years: 2011 to 2013 | Employer: Standard Life plc. | Title: Business Analyst | Department: |
Responsibilities:Supermarket funds, Wrap Platform |
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| Years | Employer | Title | Department |
| Years: 2006 to 2011 | Employer: Clearstream | Title: Project Manager | Department: |
Responsibilities:Funds clearing & settlement |
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| Years | Employer | Title | Department |
| Years: 2001 to 2006 | Employer: Excelsis Datagroup AG | Title: Sales & Solution Manager | Department: |
Responsibilities:Private Banking, Fintech solutions |
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Career Accomplishments
| Licenses / Certifications |
|---|
| MBA, Master in Business Administration –Strategy & Finance - Heriot Watt University BBA. Associate Degree– Marketing, Statistics, Law, Accounting – Schiller University BEng. Bachelors (honours) Degree – Aeronautical Engineering – QMW Certified Scrum Product Owner, Scrum Alliance, Prince 2 Practitioner (Axcelos) Scrum Master (Scrum.Org) Business Analysis (BCS) Lean 6 sigma (IASSC) IBM CAP. |