Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Physical Security

ID: 734261 New York, USA

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A specialist in physical security, Expert has done the following:

Assumed command and coordinated emergency response during emergency situations.
Employed de-escalation techniques with unruly customers.
Developedand implements training procedures for all newly hired personnel.
Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner.
Completed weekly payroll and scheduling.
Developed procedures for the emergency response and crisis management, physical security, information protection.
Conducted site reviews and security audits and made recommendations to management based on findings.
Generated and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues.
Maintained a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures.
Supplied internal and external security within a 200,000-square foot mall with 400 retail tenants. Issued criminal trespass.
warnings to possible suspects and assisted police in apprehending and processing shoplifters.
Developed and updated security procedures, security system drawings and related documentation.
Recommended improvements in security systems and procedures.
Communicated and enforces compliance with state and local laws while emphasizing company standards of professionalism and safety.

Education

Year Degree Subject Institution
Year: 2018 Degree: Master of Science Subject: Disaster Preparedness and Executive Fire Leadership Institution: Grand Canyon University
Year: 2015 Degree: Bachelor of Science Subject: Public Safety and Emergency Management Institution: Grand Canyon University

Work History

Years Employer Title Department
Years: 2019 to Present Employer: Undisclosed Title: Security Supervisor Department:
Responsibilities:
• Developed and implemented the emergency operations plan and emergency response plan
• Developed and implemented the security department’s standard operating procedures. Recommends and implements improvements in security systems and procedures.
• Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines.
• Provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders.
• Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of staff.
• Conducts resume and application review, initial interviewing of applicants, arranging interview times, discuss benefits, terms and conditions of employment with candidate. Verify degrees, personal and business references and make employment offers and process new employees.
• Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of staff.
• Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner.
• Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures.
Years Employer Title Department
Years: 2014 to 2019 Employer: Securitas Security Services USA Title: Account Manager Department:
Responsibilities:
Expert serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned accounts.

He meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract.
Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines.

Expert also provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders.

He oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of staff.

Expert conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner.
Develops and updates security procedures, security system drawings and related documentation and recommends and implements improvements in security systems and procedures.

Expert assists in the development and administration of budgets in relation to assigned accounts. He also completes weekly payroll and manages staff schedules for all shifts and events to minimize overtime costs.

Expert generates and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues. He maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures.
Years Employer Title Department
Years: 2012 to 2014 Employer: Security Solutions of Connecticut Title: Site Supervisor Department:
Responsibilities:
Expert serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned accounts.

He meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract.
Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines.

Expert also provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders.

He oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of staff.

Expert conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner.
Develops and updates security procedures, security system drawings and related documentation and recommends and implements improvements in security systems and procedures.

Expert assists in the development and administration of budgets in relation to assigned accounts. He also completes weekly payroll and manages staff schedules for all shifts and events to minimize overtime costs.

Expert generates and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues. He maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures.
Years Employer Title Department
Years: 2010 to 2011 Employer: IPC International Title: Deputy Director of Security Department:
Responsibilities:
Expert assumed command and coordinated emergency response during emergency situations.

He was responsible for employing de-escalation techniques with unruly customers. He also developed and implemented training procedures for all newly hired personnel.

Expert conducted disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. He completed weekly payroll and scheduling during this time as well.

Expert developed procedures for the emergency response and crisis management, physical security, information protection,
incident management and investigation units.

He conducted site reviews and security audits and made recommendations to management based on findings.

He generated and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues.

Throughout this period, Expert maintained a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures.

He supplied internal and external security within a 200,000-square foot mall with 400 retail tenants. He issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters.

Expert also developed and updated security procedures, security system drawings and related documentation.
He also recommended improvements in security systems and procedures.
Years Employer Title Department
Years: 2006 to 2010 Employer: AlliedBarton Security Services Title: Operations Manager Department:
Responsibilities:
He was responsible for negotiating new contracts and negotiating contract renewal. He communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.

Expert also conducted disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner.
He developed and implemented training procedures for all newly hired personnel.
Expert completed weekly payroll and scheduling, also developing procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units.

He also conducted site reviews and security audits and make recommendations to management based on findings.

Expert was responsible for the creation, modification and management of post schedules to ensure adequate coverage all the time.

He also ensured schedules were properly maintained and updated regularly, also ensuring all positions were staffed according to contract requirements and effectively manages branch overtime through proper scheduling and staffing.

Expert prepared and ran all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues. He acted as a Company representative in such matters as unemployment hearings, workers’ compensation hearings/depositions.
He also developed and updated security procedures, security system drawings and related documentation.
He recommended improvements in security systems and procedures as well.

Government Experience

Years Agency Role Description
Years: 1996 to 2005 Agency: Federal Bureau of Prisons Role: Lieutenant Description: Assumes command and coordinated emergency response during emergency situations. Assisted in restraining violent and unruly inmates. Tactical team leader and instructor Monitored inmate behavior to prevent crime, escape attempts and other dangerous activities. Control Center/Communications Center Officer in Charge. Segregation Unit Officer in Charge Investigates reported violations of prohibited acts, (i.e. assaults, escapes, introduction of contraband, disturbances or other illicit activities), taking appropriate actions as dictated by the seriousness of the violation. Participates in and conducts regularly scheduled instruction and training classes. Supervises the meal distribution and observed inmates during meals. Conducted pre-trip and post-trip equipment inspections of transport vehicles and equipment. Transports inmates to and from medical and dental appointments, funerals, work details and court hearings. Supervises inmates during meals, visits, recreation, telephone calls and shower time. Informs inmates and visitors of rules, safety and security procedures and responsibilities. Maintains communications with all other areas of the facility at all times. Maintains daily logs of shift activity. Employs de-escalation techniques, verbal commands and used physical and mechanical restraints to address unruly inmates
Years: 1985 to 1993 Agency: US Navy Role: Missile Technician Description: Operate, test, maintain, troubleshoot, repair and maintain security for ballistic missile weapons systems. They align, calibrate, troubleshoot and repair all areas of the missile system, launcher system, and various test systems; troubleshoot and repair digital, electrical, and electronic systems; troubleshoot and repair cooling and heating systems as well as control systems using electromechanical devices, hydraulics, and pneumatics; use standard electronic test equipment such as meters, logic probes, and logic analyzers; use Windows-based computers for word processing as well as other administrative record keeping tasks

Career Accomplishments

Licenses / Certifications
Hazwoper 40 hour
OSHA 30 hour General Industry
OSHA 10 hour General Industry

Fields of Expertise

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