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Expert is an experienced behavioural change agent and executive coach. He specialises in performance improvement and customer focused change management combining his extensive strategic, process and behavioural change skills to ensure clients achieve results.

Projects typically involve him in measurably increasing the direct business value that individuals and teams make to corporate results. This is achieved by developing innovative solutions to tough problems and building team members' capabilities to execute on these solutions.

Expert is passionate about helping others to succeed and is skilled at building powerful working relationships within organisations, mobilising employees to ensure that programmes and projects deliver.

He specialises in the behavioural aspects of change within organisations. He has developed his skills to understand people both as individuals and through the way their conversations help or hinder successful change, programmes and projects. By encouraging people to reflect, to experiment and take responsibility for their actions, he finds that they become more engaged, enthused and effective, so increasing the contribution they make to corporate results.

Expert has worked with varied organisations across the USA, Europe and Southern Africa and brings an extensive knowledge of implementing best-practice across cultures to all his projects.

Expert has an MSc in Executive Coaching from Ashridge and a BSc in Zoology from Kings College London. He has a Diploma in Management Studies and a Diploma in Marketing. He is a Member of the Chartered Institute of Marketing and of the European Mentoring and Coaching Council and is an Ashridge Accredited Coach.

Expert has 25 years experience covering all aspects of business development including - marketing strategy, product development, pricing and licensing, marketing communications, e-business development, digital marketing and channel development, consumer and B2B marketing communications programmes. He specialises in working with organisations in business services, technology and consulting market sectors and has created and run business development programmes around the world.