Expert Details
OD, HR, OCM, Human Capital Management and Retail Operations
ID: 733202
North Carolina, USA
Expert's retail background spans over 25 years and includes management and leadership in process improvement, change management, culture integration, and business and engagement. He has worked with a large number of major retailers.
As a consultant, Expert has lent assistance and advice in:
- Process improvements
- Business processes and procedures
- Shrink reduction
- M&A's, including transition, integration, planning, due diligence, and implementation
- ERP implementations (omni-channel)
- Human capital management and talent management
- Strategy design and implementation
- Process support
- Organization design
- Change management
(Specific examples of Expert's extensive consulting history are available upon request.)
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2000 | Degree: MS | Subject: Management | Institution: High Point University |
| Year: 2002 | Degree: Graduate Certificate | Subject: Human Resources Management | Institution: Capella University |
| Year: 1991 | Degree: BA | Subject: General Studies | Institution: Marshall University |
| Year: 2016 | Degree: DBA | Subject: Human Resources Management | Institution: Walden University |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2017 to Present | Employer: Undisclosed | Title: Director | Department: Human Resources |
Responsibilities:Expert is HR business partner for multiple business segments in support of the organization's overall business plan and strategic direction. He also provides strategic HR & OD leadership globally by providing relevant OE/OD interventions. |
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| Years | Employer | Title | Department |
| Years: 2015 to Present | Employer: Undisclosed | Title: Director | Department: |
Responsibilities:Expert led consulting and industry engagements in omni-channel and physical store operations. His assignments included shrink management, business strategy, automatic replenishment programs, operational analysis, pricing optimization, workforce management, inventory management, human capital management, program implementation, and business analytics. |
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| Years | Employer | Title | Department |
| Years: 2007 to 2015 | Employer: IBM Corporation | Title: Executive Consultant and People Manager | Department: |
Responsibilities:Expert served IBM as Project Manager, Business Analyst, Change Management leader, and Retail Subject Matter Expert. He formulated and executed a number of organizational design and development transformational projects. |
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| Years | Employer | Title | Department |
| Years: 1996 to 2007 | Employer: Lowe’s Food Stores | Title: VP of Human Resources | Department: |
Responsibilities:Expert developed and executed HR strategy in support of the organization's overall business plan and strategic direction. He also provided strategic leadership by articulating HR needs and plans to executive management. |
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| Years | Employer | Title | Department |
| Years: 1991 to 1996 | Employer: Lowe's Food Stores | Title: Learning & Development Manager | Department: |
Responsibilities:Expert was tasked with improving the firm's employees' performance. He effected the successful development, coordination and presentation of performance improvement initiatives, training, learning, and development programs for all employees, assessing company-wide developmental needs (organizational needs analysis) to drive performance improvement and training initiatives. |
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| Years | Employer | Title | Department |
| Years: 1987 to 1991 | Employer: | Title: Commissioned Officer Ordnance | Department: Logistics |
Responsibilities:As company commander, Expert provided command and control of a conventional ammunition HQ company. He assumed complete accountability for personnel, equipment and mission-readiness. |
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International Experience
| Years | Country / Region | Summary |
|---|---|---|
| Years: 2008 to 2009 | Country / Region: United Kingdom | Summary: Retail subject matter expert for international retailer engaged in broad organizational change and multiple enterprise-wide technology and process implementations. |
| Years: 2009 to 2010 | Country / Region: Saudi Arabia | Summary: Organizational design lead for an international financial organization strategically realigning organization for competitive advantage. |
| Years: 2010 to 2010 | Country / Region: France | Summary: Training and organizational change lead for international divestiture, including supporting acquiring organization. |
Career Accomplishments
| Associations / Societies |
|---|
| Society for Human Resources Management (SHRM) National Member and Local Chapter Member (Winston-Salem SHRM) International Society for Organization Development and Change |
| Licenses / Certifications |
|---|
| Senior Professional in Human Resources (SPHR) Certification Human Resources Certification Institute (HRCI), United States of America SHRM Senior Certified Professional (SHRM-SCP) Certification in Senior Human Resources Certification Society for Human Resources Management (SHRM), United States of America IBM Certified Human Capital Management Certification in Strategy & Planning Appreciative Inquiry Facilitator – Trained by Case Reserve Western University Six Thinking Hats Creative Thinking Facilitation Psychological Testing Instruments- Qualified to administer: Myers-Briggs (MBTI), Strong Interest Inventory, FIRO-B, Hogan Problem Solving Inventory and Values Scale Introduction to CBM Galleria Space and Product Optimization SAP Methods and Tools Sterling Fulfillment Suite |
| Professional Appointments |
|---|
| Adjunct Instructor/Professor: Human Resource Management and Management courses |
Fields of Expertise
operational process improvement, management, business strategy, retail theft, business process management, retailing, retail industry management, retail industry, retail, mergers and acquisitions, implementation, asset management, asset recovery, retail operations improvement, change management, organizational design, organizational development, human resources, corporate strategic planning, strategic planning, human capital development, human capital