Expert Details
International Standards - Quality, Environment, H&S, Business Continuity, Information Security
ID: 727886
United Kingdom
He has a passion for Integrated Management being the success and cornerstone of any business. Time and money can be saved by implementing the SAPIRA:IMS methodology.
Organisations have seen significant savings in both the implementation and the accreditation of their management system. A number of mandays can be saved in the initial and ongoing external assessment due to effective integration. Clients are reporting winning government tenders, decreasing risk and increasing bottom line profit.
He has trained at all levels within organisations to understand their system and to implement effective monitoring and auditing programs. In addition he has developed a unique 'Funnel' system to demonstrate the effectiveness of integrated management. He works alongside senior management to facilitate the process building in change management throughout the organisation.
Expert has delivered many training courses Internationally. Accreditation using the ISO 17000 series including ISO 17001, ISO 17021, ISO 17024, ISO 17025. He also has implemented many management systems in the construction industry where in one instance the organisation saved foreman hours on paperwork, reduced documentation and increased the productivity within the business.
He has also delivered emergency response training in relation to oil and chemical spills which relates to ISO 22301 - Business Continuity, ISO 14001 - Environment and OHSAS 18001 - Health & Safety where each Standard places a requirement on implementing an emergency preparedness and response plan. This is coupled with effective training.
Implemented a management system involving 5 standards (Business Continuity, Quality, Environment, Health & Safety and Information Security) and took the organisation from start to succesful accreditation within 9 months. This was a Facilities Management company operating on behalf of a very wealthy Royal Family in the Middle East.He succesfully developed a Health & Safety system for a small organisation in trouble with the authorities. After completion the governing body released their covenants and allowed the company to continue to trade.He has assisted in the management program for a Global financial trading organisation helping them implement systems for Business Continuity and including the Financial Service Authority regulationsImplemented an ISO integrtaed management system to include ISO 9001 ISO 14001 and OHSAS 18001 where the client as MD can now focus on his business at strategic level. This means the business virtuallu runs itself and means the MD has a more balanced lifestyle
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 1987 | Degree: Systems Analysis & Design | Subject: IT and Cobol programming | Institution: Edexcel London |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2004 to 2013 | Employer: IMS Business Solutions Ltd | Title: Managing Director | Department: |
Responsibilities:He is the owner manager of a consulting organisation with access to over 50 associates with a wide range of expertise. Expert has also managed and run many organisations effectively increasing turnover and profit so understands the process involved in business management and uses various techniques to help owners understand their vision and implement an effective strategy. |
|||
| Years | Employer | Title | Department |
| Years: 2007 to 2010 | Employer: Institute of Customer Service | Title: Accreditation Director | Department: |
Responsibilities:He was the Project manager for the development of the National Customer Service Standard. Responsible for development of the UKCSI and ServCheck (employee satisfaction) combining the two to make a complete measure of organisational customer service. He also helped to formulate the external assessment process for ICS ServiceMark |
|||
| Years | Employer | Title | Department |
| Years: 2005 to 2007 | Employer: Servicemark UK Ltd | Title: Managing Director | Department: |
Responsibilities:This was originally a Regional Development Agency funded project – Servicemark UK Ltd – for which he was employed to manage and direct. Responsible for operating the National Customer Service Standard. During the early part of 2007 he then sold the ServiceMark brand to the Institute of Customer Service. |
|||
| Years | Employer | Title | Department |
| Years: 1994 to 2005 | Employer: British Standards Institute | Title: Head of Training | Department: Training & Consultancy |
Responsibilities:Sold and delivered Training and Consultancy services throughout Europe, Middle East and Africa. Increased turnover from £1.9m to £3.6m and profitability from a loss of over –6% into an 18% return on revenue in two years. Managed 23 staff and 50 consultants. Operated with full P&L responsibility. Board member reporting into MD of European Hub. |
|||
International Experience
| Years | Country / Region | Summary |
|---|---|---|
| Years: 2011 to 2013 | Country / Region: Ukraine | Summary: Assisting the Ukraine government increase their awareness of International Standards. Various projects including ISO 9001, ISO 31000, ISO 31010, Guide 73, ISO 19011, ISO 17024, ISO 17025, ISO 17021, ISO 14001, ISO 9001, BS 50001 and EN 16000 |
| Years: 2012 to 2013 | Country / Region: Rwanda | Summary: Expert acted as European Short Term Expert to assist the Rwanda Bureau of Standards simplify their ISO 9001 management system. He also provided training in ISO 31000 the Risk Management Standard, ISO 17021, ISO 27001 (Information Security) ISO 22301 (Business Continuity) and OHSAS 18001 (Health & Safety) |
| Years: 2010 to 2011 | Country / Region: Turkey | Summary: Expert assisted the Turkish Standards Authority to improve the Standards infrastructure in the country to facilitate international trade. Standards included ISO 17020, 17021, 17024, 17025, 19011, 9001, 14001 |
| Years: 2010 to 2010 | Country / Region: Egypt | Summary: Expert assisted the Egyptian Standards body with various projects including ISO 9001 and a re-write of the managment system linked to devlopment of the website system. |
| Years: 1997 to 1997 | Country / Region: USA | Summary: Various projects including ISO 9001 consultancy for one of the largest Facilities management company in the world- Johnson Controls |
Career Accomplishments
| Associations / Societies |
|---|
| Institute of Sales and Marketing Management - FInstSMM Member of Toastmasters International - DTM |
| Awards / Recognition |
|---|
| Finance House Diploma FHA(Dip) |
Additional Experience
| Training / Seminars |
|---|
| Developed a number of courses in auditing, effctive integrated management and communication skills. Keynote speech is "Keep Your Chief Exec out of Jail!" |
| Vendor Selection |
|---|
| Currently have over 50 Associates in the network |
| Marketing Experience |
|---|
| Confident within most industries. Vast experience in Financial Sector. |
| Other Relevant Experience |
|---|
| Communication skills - member of and a Distinguished Toastmaster of Toastmasters International |
Language Skills
| Language | Proficiency |
|---|---|
| French | He is basic not fluent |
Fields of Expertise
business continuity planning, business management, corporate governance, emergency response, international standard, ISO 14000 Environmental Management Standard, ISO 22000 (food management), ISO 9000 implementation, ISO 9000 quality system documentation, ISO 9000 series quality system standard, ISO 9000 training, ISO 9001, ISO 9004, ISO standard, quality assurance management system, quality auditing, quality improvement, quality management, safety management, total quality management, ISO 9000 auditing, British standard, British Standards Institution, European standard, accreditation, business process management, business process re-engineering, business strategy, CE Marking, change management, construction safety management, corrective action, emergency management, environmental management, Environmental Management System, environmental standard, gap analysis, International Organization for Standardization, ISO 14001 Requirements with guidance for use, ISO 9000 registration system, manufacturing documentation system, occupational health & safety, oil spill response, process audit, business interruption, knowledge management, EN 29000 quality standard, computer system disaster recovery planning, laboratory accreditation, laboratory procedure, international pressure vessel standard, environmental site auditing, business re-engineering, disaster planning, quality assurance, business system design