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Expert has worked in the public and international third sector on a range of HR and Organisation Development initiatives. Expert began in the UK Ministry of Agriculture, Fisheries and Food as a personnel officer with responsibility for Equal Opportunities. She then joined Plan International as their Regional HR Advisor in Asia, building the capacity of country HR staff to develop and deliver on HR strategy. She returned to the UK in 2003 and worked with EveryChild at Director level for four years with responsibility for HR, Organisational Development, child protection and child participation. In September 2008 Expert set up CDDC Ltd and has worked for a number of organisations on a range of issues. She is also an Associate of Global Child Protection Services (GCPS) with whom she works on support to international organisations on child protection.

Expert’s skills lie in spotting trends and issues, proposing strategic solutions and delivering practical results. She is able to appreciate and work with the complexity that is involved in building teams composed of people from a range of cultural backgrounds and is able to build organisational credibility quickly and effectively. Expert offers a range of support to organisations including:

Strategy development and business planning
• Facilitation and guidance on processes

Child protection
• Advice and training for organisations on assessing and addressing child protection risks and concerns

Facilitation
• Activities or events for organisations, including global management meetings, team building and workshops on a range of topics

Program management
• Interim program management of overseas offices

HR Management
• Policy development
• Performance management
• Work on corporate values and behaviours
• Development of leadership competencies
• Change and transition management

Key projects/achievements
• Managed a process of refocusing organisational strategy to work more directly with vulnerable and marginalised children, increase revenue and decrease costs
• Introduced quarterly reporting against strategic objectives and key performance indicators,
• Introduced guidelines for performance management systems.
• Researched laws, systems and procedures which support the protection of children in four countries in Africa and conducted training for local African organisations to improve their policies, procedures and practices in protecting children.
• Facilitated key players in the Ethiopia judicial system to develop key interventions to improve the system for children.
• Reviewed and streamlined Plan International’s field sponsorship processes.
• Programme management of countries in Africa, Eastern Europe and Asia
• Coaching for senior staff member of NGO
• Facilitated Save the Children Denmark local partners in Ethiopia to strengthen child protection policies, procedures and practices


Plan International
Developed a road map for implementing recommendations on child sponsorship
Reviewed and streamlined child sponsorship processesSave Denmark
Capacity building for local NGOs on child protectionICW
Coached senior staff member