Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Healthcare Strategy & Transformation: Value-based Care, Clinical optimization, Care Variation Reduction, Population Health Analytics, Social Determinants of Health

ID: 740172 Virginia, USA

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Expert is a healthcare strategy and transformation expert with over two decades of experience in best practices research and implementation. For the past ten years, he has focused on optimizing healthcare systems, specializing in Comparative Health Systems Analysis, Patient Throughput, Emergency Care, Surgical Efficiency, Care Variation Reduction, and managing multi-morbid patient care.

Expert's leadership experience includes running UnitedHealth Group’s Innovation Center in Washington, DC, where he played a pivotal role in advancing healthcare transformation initiatives. Additionally, he served as the Practice Manager of the Clinical Operations Board and as Senior Research Director with The Advisory Board Company, Optum’s independent research division. In these roles, he supported health systems across 23 countries, driving improvements in both public and private sectors.

Before transitioning to healthcare, Expert represented The Hackett Group, a global leader in efficiency and effectiveness benchmarking, in sub-Saharan Africa. His career also includes serving as a Research Director for CEB (now Gartner), where he collaborated with commercial operations executives across Europe, the Middle East, and Africa.

Expert's diverse background includes projects with esteemed organizations such as the United Nations Development Program, the Inter-American Development Bank, and the Argentine Ministries of Finance and Labor. His extensive consulting experience spans various sectors, having worked with companies such as AON, DST, HSBC, Nokia, Solvay, and the Czech National Bank.

Recognized for his academic excellence, Expert has been awarded the European Union Alpha Fellowship, the Fulbright Scholarship, and the Karl F. Landegger Honors Certificate in International Business Diplomacy. He holds a BA in Political Science with a concentration in International Political Economy from the Catholic University of Cordoba, a Master’s degree in International Management from ICHEC in Brussels, and an MBA from Georgetown University’s McDonough School of Business.

Expert’s expertise lies in translating complex data into actionable insights that drive informed business decisions. His strong analytical abilities allow him to extract valuable trends and patterns from large datasets, leading to measurable improvements in healthcare outcomes. His work emphasizes the importance of addressing both clinical and non-clinical factors, such as social determinants of health, to improve health outcomes for targeted populations.

Education

Year Degree Subject Institution
Year: 2004 Degree: MBA Subject: Government Relations Institution: Georgetown University
Year: 2004 Degree: BA Subject: Political Science Institution: Catholic University of Cordoba, Argentina

Work History

Years Employer Title Department
Years: 2022 to 2024 Employer: UnitedHealth Group Title: Strategic Insights Lead Department: Innovation Center
Responsibilities:
• Applied analytics lead, responsible for evaluating impact and risks of value-based care transformation, alternative payment models, information and clinical technology, cross-continuum care transitions and social determinants of health on hospitals, medical groups, digital health firms, pharma, government agencies & large employers.
• Quadrupled annual utilization of Innovation Center resources by account management and product teams.
• Lead in-house consultant supporting closure of complex service and partnership agreements exceeding $2.5bn.
• Served as market intelligence primary reporting to Chief Marketing Officer, also organizing and interpreting market feedback for Government Affairs, Chief Strategy Officer, product teams and Data Analytics leadership.
Years Employer Title Department
Years: 2015 to 2021 Employer: Advisory Board (a division of Optum) Title: Senior Director, International Research and Insights Department:
Responsibilities:
• Dual role leading sales & delivery teams as product owner, in charge of best practices implementation compatible with regulatory frameworks & reimbursement models in the Americas, EMEA, Australia and New Zealand.
• Moderated discussions and negotiations between providers, payers and other external stakeholders (e.g. Stantec, Johnson Controls, Meditech, QWEST, J&J Solutions, CBRE) in markets seeking alternative reimbursement models and evolving towards value-based healthcare incentives.
• Tripled average contract value and achieved 100% effectiveness rate by designing and serving as product lead and principal facilitator for new consulting product suite “Implementation Accelerator” to execute and streamline implementation of best practices specifically designed to minimize clinical, financial and reputational risk.
• Led COVID-19 global response taskforce, adapting pre-existing best practices on emergency care, patient flow, care variation reduction and surgical safety to high-pressure situations caused by the pandemic in 23 countries.
Years Employer Title Department
Years: 2013 to 2015 Employer: Advisory Board (a division of Optum) Title: Practice Manager, Clinical Operations Board Department:
Responsibilities:
• Led research teams in analyzing operational and strategic issues facing the health care industry in multiple countries, creating actionable consulting deliverable that increased best practice replication rate by 120%.
• Coordinated conception, research, analysis, execution, writing and presentation of several best practices studies per year, leading research teams through each stage of the process, resulting in 25% annual revenue increase.
Years Employer Title Department
Years: 2010 to 2013 Employer: The IQ Business Group Pty Ltd. Title: Managing Executive, Strategic Advisory Practice Department:
Responsibilities:
• Led consulting team in charge of delivering functional assessments, benchmarks and advisory services to C-level executives in Discovery Health, Dimension Data, Absa and Nedbank, generating revenue in excess of $2.6M.
Years Employer Title Department
Years: 2008 to 2010 Employer: Double-D Commercial Operations Consulting Title: Owner & Principal Department:
Responsibilities:
• Sold and delivered consulting engagements on selection, recruitment, onboarding and talent management to senior sales, sales operations and marketing executives at DST, Michelin, Techint and Nokia (among others).
Years Employer Title Department
Years: 2006 to 2008 Employer: CEB (now Gartner) Title: Research Director, EMEA Department: Sales & Marketing
Responsibilities:
• Led and integrated actionable best practices on CRM, key account management, solutions selling, indirect sales and other commercial operations areas, yielding 130% annual growth in Europe & Africa revenue.
• Co-created & led EMEA growth plan, matching service offerings to market needs, generating an estimated value of $15M.

International Experience

Years Country / Region Summary
Years: 2013 to 2015 Country / Region: Chile Summary: Practice Manager, Clinical Operations Board at Advisory Board.
Years: 2010 to 2013 Country / Region: South Africa Summary: Managing Executive, Strategic Advisory Practice at The IQ Business Group.
Years: 2008 to 2010 Country / Region: Argentina Summary: Double-D Commercial Operations Consulting.
Years: 2006 to 2008 Country / Region: United Kingdom Summary: Research Director, EMEA at CEB.

Career Accomplishments

Awards / Recognition
Fulbright Scholarship, awarded by US Department of State
Alpha Fellowship, awarded by European Union

Language Skills

Language Proficiency
English Native
Spanish Native
Italian Advanced
Portuguese Intermediate

Fields of Expertise

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