Expert Details
Directorial Operations
ID: 739359
Tennessee, USA
In his leadership roles, Expert has been responsible for contributing to these areas and making a meaningful impact on the business. As a professional in rev ops, he worked closely with various departments, including sales, marketing, and customer success, to optimize revenue generation and increase profitability. His work involved analyzing sales data, setting up sales and marketing automation tools, designing and implementing pricing strategies, and building a scalable infrastructure for revenue growth.
As a team leader or member in scaling teams, Expert was responsible for hiring, training, and managing staff, developing and implementing growth strategies, creating scalable processes and workflows, and ensuring his team's objectives aligned with the company's overall goals. These efforts allowed Expert and his colleagues to quickly adapt to change and scale operations effectively.
In the area of personal finance, Expert worked on developing products or services that help customers manage their money more effectively. These efforts included creating budgeting tools, financial education resources, and personalized recommendations based on individual financial goals. Expert was also involved in designing and launching new financial products, such as savings accounts or credit cards, that are tailored to meet the needs of the target audience. In addition, he worked on bill negotiation, which involved negotiating with service providers, such as cable or internet companies, to lower customers' bills.
Expert developed strategies for identifying areas where customers were overpaying, negotiating with service providers to get better rates, and ultimately saving money for the company's customers.
Education
Year | Degree | Subject | Institution |
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Year: 2007 | Degree: BAC | Subject: Communications | Institution: Antioch College |
Year: 2007 | Degree: BAC | Subject: Communications | Institution: Antioch College |
Work History
Years | Employer | Title | Department |
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Years: 2022 to Present | Employer: Undisclosed | Title: Director Rev Ops | Department: |
Responsibilities:Worked closely with various departments, including sales, marketing, and customer success, to optimize revenue generation and increase profitability. This involved analyzing sales data, setting up sales and marketing automation tools, designing and implementing pricing strategies, and building a scalable infrastructure for revenue growth. |
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Years | Employer | Title | Department |
Years: 2020 to 2022 | Employer: Viv | Title: Director Rev Ops | Department: |
Responsibilities:As a team leader or member in scaling teams, Expert was responsible for hiring, training, and managing staff, developing and implementing growth strategies, creating scalable processes and workflows, and ensuring that his team's objectives aligned with the company's overall goals. This allowed the company to quickly adapt to change and scale operations effectively. |
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Years | Employer | Title | Department |
Years: 2019 to 2020 | Employer: RocketMoney | Title: Director Rev Ops | Department: |
Responsibilities:Focused on work on bill negotiation, which involved negotiating with service providers, such as cable or internet companies, to lower customers' bills. Expert developed strategies for identifying areas where customers were overpaying, negotiating with service providers to get better rates, and ultimately saving money for our customers. |
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Years | Employer | Title | Department |
Years: 2014 to 2019 | Employer: Bill Fixers | Title: Director of Strategic Partnerships; Head of Operations | Department: |
Responsibilities:Nashville-based high growth FinTech start-up dedicated to reducing recurring monthly bills for consumers and businesses through unique partnerships and negotiations across the financial spectrum.● Joined Founders as the first official employee and helped launch the company from an idea to a profitable business with 20+ employees, a total savings of $6,000,000 or $300 average savings per customer, per year and a 90% success rate. ● Facilitated press features via NBC News, USA Today, and the New York Times ● Developed key partnerships with Clarity Money and TrueBill, which ultimately sold to Chase and Rocket Mortgage, respectively ● Initiated 15 strategic partnerships that generated $1 million in revenue in six months ● Grew from Operations Manager to Head of Operations by maintaining complete ownership and oversight over every aspect of Operations: metric implementation and evaluation, creation and implementation of training systems, hiring and managing teams, structuring the company from the ground up, including the creation of roles, job descriptions, marketing strategy, recruiting, hiring and B2B partnerships. ● Moved into newly-created role of Director of Strategic Partnerships to grow client base, manage press and build the Partnership department, hiring a team of ten and generating revenue. ● Implemented SalesForce CRM, developed the “voice” of the company and all client-facing materials ● Consistently achieved a goal 350% above required metric and increased the team goal by 150% |