Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at info@intellex.com.

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Expert Details

Banking Technology, Trusted Identity Management, Digital Security, Cyber Security, Operational Excellence (OPEX), and Business Process Transformation

ID: 738826 Singapore

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Expert has worked in, and consulted to, some of the world's most demanding, compliance-driven institutions. Industries therein span finance, technology and government.

He possesses key experience in:

Strategizing core banking and transformation programs, including socializing rapid industry changes with stakeholders;
Bridging the gap between business & IT with emerging technologies for digital security, including card technology, identity, and transaction; and
Applications of automated card personalization and identification equipment in financial markets for both Central Issuance and Distributed Issuance.

Expert's depth of consulting experience covers securing identities, payments, access, and data around the globe.

He has accrued over 18 years' consulting experience in helping institutions with transformation programs in banking technology, trusted identity management, digital security, cybersecurity, Operational Excellence (OPEX), and business process transformation.

Education

Year Degree Subject Institution
Year: 2003 Degree: MBA Subject: Finance Institution: Pune University

Work History

Years Employer Title Department
Years: 2020 to Present Employer: Undisclosed Title: Business Consultant Department:
Responsibilities:
Expert's focus area of work spans across some of the world's most demanding, compliance-driven institutions in Finance, Technology and Government. He has amassed over 18 years of consulting experience in helping institutions with transformation programs in banking technology, trusted identity management, digital security, cyber security, Operational Excellence (OPEX) and business process transformation.
Years Employer Title Department
Years: 2003 to Present Employer: Undisclosed Title: Numerous Consulting Roles Department:
Responsibilities:
Expert recently led IT and business integration for a Fintech Payment Bank (2018-19). Services included digital payments and critical presence in the eCommerce marketplace for a complex merger of card issuer and acquirer.

Previously, he was Business Change Manager at an international bank in Singapore (2017-18). Specifically, he served as Change Management Specialist in Client Data Services. He was tasked with implementing strategic initiatives and to socialize and enforce new procedures for Global Markets and Global Transaction Banking alike.
Years Employer Title Department
Years: 2014 to 2017 Employer: Deutsche Bank AG, Singapore Title: Regulatory Reporting Automation Project Manager Department:
Responsibilities:
Expert delivered E2E (exchange to exchange) regulatory report automation in AXIOM platforms for APAC regulators like MAS, BNM, BoT, RBI and ECB (European Central Bank). Among other significant achievements during this time, he:

Designed fit-for-purpose integration and innovation within a major fintech payment bank merger. This model served across multiple channels and platforms (Contact, Contactless, Mobile, Web, IOT, Social Pay, Payment Gateway, Wallet, and voice-based payments).

Identified and developed a structure using Predictive Data Analytics to periodically Offboard non-profitable and non-compliant clients for the first time in APAC branches of Deutsche Bank AG across all PWM & CIB clients after considering inputs from all stakeholders. Results included minimum 5% cost saving in operations.

Established a future proof automation for Regulatory Reporting by bringing in AXIOMSL as the strategic reporting tool for all the stakeholders to take a unified and inclusive view for Regulatory Reporting.

Was responsible for team leadership to address client-related regulatory and audit issues with geographic specificity. He maintained good contact with local regulators and helped to resolve these issues while mitigating fine severity.
Years Employer Title Department
Years: 2008 to 2014 Employer: AXIS Bank, Mumbai, India Title: Lead Process Analyst Department: Business Process Engineering
Responsibilities:
In his role as Lead Process Analyst (2012-14), Expert drove Business Process Engineering lean solutions in an ambitious Change the Bank program. His team conducted Lean Six Sigma implementation for continuous improvement. In this capacity, they engaged various process owners and departments in fact-finding discussions to eliminate manual work and wastages to optimize productivity.

The goal: to develop a strong stakeholder engagement by offering full transparency, and to help numerous internal stakeholders in Risk Management, Compliance, and Audit (including satisfactory audit scores) and
external stakeholders, such as the regulatory authorities -- and to grow the business.

Previously, Expert served AXIS Bank as Branch Manager of Retail Banking from 2018 to 2012. In this capacity, he grew client relationships by positioning Axis Bank as the retail banker of choice with a high wallet share. Among other roles, he ensured:

(1) compliance with Statutory Banking Rules, Regulations and Procedures; and KYC and AML guidelines
(2) account opening due diligence, AML, KYC reviews, exception highlights, and unusual activity
Years Employer Title Department
Years: 2007 to 2008 Employer: ICICI Bank, Mumbai, India Title: Analyst Department: Process Quality
Responsibilities:
Expert applied Lean methodologies to analyze and to reduce product process lead time for newly launched products. During this time, he leveraged business priorities and planned ideal product journeys through relevant milestones.

He also designed provisions for fixing AML and KYC data inputs at the POS level.

He also reviewed, re-reviewed, and corrected legacy client data.
Years Employer Title Department
Years: 2003 to 2007 Employer: HDFC Bank, Mumbai, India Title: Relationship Manager Department: Retail Banking
Responsibilities:
Expert built the client book by providing sector coverage and by upselling the bank's liability and investment products. Among other accomplishments, he marketed third-party investment products, e.g., insurance, for revenue generation. He also acquired and managed HNI and UHNI clients, including NRI's, expats, and other institutions.

International Experience

Years Country / Region Summary
Years: 2010 to Present Country / Region: Singapore Summary: Expert has worked periodically in Singapore for over 10 years.
Years: to Present Country / Region: Summary:

Career Accomplishments

Licenses / Certifications
Six Sigma Black Belt in Automation

Fields of Expertise

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