Expert Details
Retired Chief Officer from 2 Metro-Class Fire Departments
ID: 736720
California, USA
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2013 | Degree: BS | Subject: Fire Science (Summa cum Laude) | Institution: Columbia Southern University |
| Year: 1977 | Degree: Paramedic Certification | Subject: Paramedicine | Institution: Stanford University |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2021 to Present | Employer: Undisclosed | Title: Senior Emergency Preparedness Coordinator | Department: Gas Emergency Preparedness |
Responsibilities:I am responsible for developing and managing Incident Command System training for Gas Operations for the company.design and develop strategies to train PG&E’s gas emergency responders. This includes interfacing with PG&E’s training academy and training approval process, course development, “train the trainer” programs, and exercise development. The position also supports various emergency preparedness team functions. The position will rely heavily on Incident Command System (ICS) principles and Homeland Security Exercise Evaluation Program fundamentals. Some of the responsibilities of my position include: • Assist management with the leadership of key department initiatives such as emergency preparedness training and exercise program development and focused campaigns/initiatives to improve the effectiveness of PG&E’s response to gas system emergencies. • Develop and manage training and exercises that improve PG&E’s ability to deploy the incident management system. • Develop and maintain a Multi-Year Training and Exercise Plan. • Support the annual review and publishing of the Gas Emergency Response Plan. • Develop internal work procedures and initiate process improvements in emergency preparedness. • Influence decisions, providing recommendations for change that will lead to the success of company goals and cost effectiveness. • Liaison between various departments and cross functional teams • Manage communications. • Participate on cross functional teams. • Research and data analysis; compile and prepare reports for upper management. • Support organization as a subject matter expert by providing information and direction to resources through various delivery channels. • Use system and personnel resources to successfully address inquiries from internal business partners. |
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| Years | Employer | Title | Department |
| Years: to Present | Employer: Undisclosed | Title: Fire Division Manager - EMS Division and 9-1-1 Communications Center | Department: Fire Department |
Responsibilities:Executive staff member of the Oakland Fire Department. Directed Emergency Medical Services and all aspects of the operation of the 9-1-1 Communications Center.• Proposed and implemented major technological upgrades to drive performance and safety. Served as the OFD Project Manager for implementing new CAD system for 9-1-1 Communications Center. Created response performance data report process and improved emergency response of fire companies by 25%–48% depending on fire company. Procured fleet-wide state-of-the-art electronic tablets for paramedic documentation of patient care on emergency medical calls in all 32 fire companies. • Judiciously allocated resources and a $10M division budget to improve quality and operational efficiency. Revamped and dramatically improved quality assurance measures for 9-1-1 dispatch procedures, emergency response of fire companies and emergency medical care provided by department paramedics. Managed two separate 9-1-1 phone system upgrades through the California State Office of Emergency Services, $400,000 each, with a savings of $110,000. Developed and supervised a $1M remodel of the Communications Center. Managed fleet-wide replacement of 55 mobile data computers and secure Wi-Fi network in all 50+ fire apparatus. • Recruited, trained and led a team of 24 in the 9-1-1 Communications Center and five in the EMS division. Changed hiring process and improved employee retention from 50% to more than 80% for new hires. Created new position of Fire Communications Manager, resulting in improved oversight of operations of the Communications Center. Created accreditation process for newly hired paramedics to assure medical competency prior to release to independent duty and reduced liability to City of Oakland. |
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| Years | Employer | Title | Department |
| Years: to Present | Employer: Undisclosed | Title: National Fire Consultant | Department: Executive Staff |
Responsibilities:Advised and recommended solutions for mutually beneficial partnership and integration opportunities. Identified and implemented efficiencies to minimize personnel reductions for the fire service and redirect revenue to cities while improving levels of service. Created model of public/private partnership specific to private emergency ambulance service working with municipal fire departments.Proposed innovative ways to be more efficient. Facilitated agreement between AMR and the International Association of Fire Fighters (IAFF) national office in Washington D.C. to identify fire departments at risk of reductions during the Great Recession, providing options to create new revenue streams to minimize firefighter lay-offs and station closures. Worked with several fire departments across the country improving operational efficiencies between AMR and the fire departments. |
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| Years | Employer | Title | Department |
| Years: to Present | Employer: Undisclosed | Title: Battalion Chief | Department: Fire Department |
Responsibilities:Promoted through the ranks to Battalion Chief and served at the request of the Fire Chief as the Interim Deputy Chief of EMS/Training/Special Operations with a $5.4M budget. Appointed to several critical, high-visibility positions within the department. Provided emergency response as the Incident Commander to roughly one-fifth of the city’s infrastructure and population, including the San Jose International Airport.• Supervised 50+ firefighters and 10 fire companies providing service to a population of 1M. Member of the leadership team that reconfigured emergency response resources after a budget reduction of $29M and 11% reduction in fire companies while maintaining established emergency response performance standards. • Launched innovative programs and played a key-role in modernization efforts. One of three leaders who created and implemented the Department’s Paramedic Program. This program involved intense work and negotiations with the City Manager’s Office, City Attorney, Finance Department, Public Works, and Firefighter’s Union. The program became the primary model for California fire departments to provide paramedics on fire engines as paramedic services expanded. Created and implemented the first electronic patient care reporting software for fire departments use in Santa Clara County. This provided tracking of patient outcome from paramedic field treatment, and significantly improved quality assurance and led to changes in medical protocols. • Led sensitive, critical initiatives. Served as one of five on-duty Battalion Chiefs to provide operational direction and emergency service to San Jose. Managed SJFD Hazardous Materials Response Program. Secured Homeland Security grant funding of $723K and trained 70+ personnel from 18 different emergency response agencies in the SF Bay Region to the Hazardous Materials Specialist level. • Selected for awards and high impact committees, including: Firefighter of the Year - San Jose Optimist’s Club | President - Santa Clara County Fire Chiefs EMS Section | SJFD High Rise Committee member and SJFD Deployment Committee member. |
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Government Experience
| Years | Agency | Role | Description |
|---|---|---|---|
| Years: to Present | Agency: San Jose Fire Department | Role: Deputy Chief / Battalion Chief | Description: See attached resume |
| Years: to Present | Agency: Oakland Fire Department | Role: Fire Division Manager - EMS Division and 9-1-1 Communications Center | Description: See attached resume |
Career Accomplishments
| Associations / Societies |
|---|
| International Association of Fire Chiefs |
| Licenses / Certifications |
|---|
| Paramedic License - State of California - Feb, 2021 - Feb 2023 |
| Awards / Recognition |
|---|
| Firefighter of the Year - San Jose Fire |
| Medical / Professional |
|---|
| Paramedic License |