Expert Details
Healthcare Information Technology
ID: 726383
New York, USA
She has:
· Developed and led Clinical Informatics branch of (undisclosed) Healthcare software, composed a company Clinical Advisory Board, and originated an annual Users Group Conference for active customers.
· Managed Upstream Product development and enhancements, including the creation of corresponding marketing and sales strategies implemented across company.
· Led strategic corporate partnership initiatives, including the development of relationships with major EMR and healthcare IT companies.
· Designed and executed key sales strategies, generating multiple additional accounts and corporate revenue streams.
· Redesigned clinical processes and deployed change management, encompassing workflow analysis, system configuration, and decision validation with key clinical and business stakeholders, including physicians, nurses, ancillaries, and executives.
· Enhanced Epic Systems Corporation’s internal implementation methodology; served as process engineer on Methodology council, conducted forum discussions, designed model system configuration, documented best practices, and mentored new personnel.
· Contributed to software development decisions for six software life cycles. Served as intermediary between customers and software developers by designing feedback surveys, tracking current customer workflows, and quantitative enhancement request management .
Worked with a large, multi-state organization to design and implement the electronic medical record and IT infrastructure, engaging physician and executive leadership as well as working with clinical end users to provide improved system design and clinical workflow optimization.Serves as a healthcare consultant to plan and launch a healthcare vertical for the web development company, offering market insight, business strategy, and networking opportunities to the privately-held firm.Sits on the Adviser board, a start-up, Montreal-based company developing a platform for provider practice electronic applications. She offers sales strategies, market awareness, system and design recommends, while providing guidance on partnerships, corporate structure, and target consumers.Has worked with a number of Chief Information Officers at facilities across the United states to provide systems analysis, process improvement, and interoperability recommendations for current electronic and system architectures.
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2004 | Degree: MA | Subject: Humanities | Institution: Duke University |
| Year: 2002 | Degree: BA | Subject: English Literature | Institution: University of Wisconsin - Madison |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2008 to Present | Employer: Undisclosed | Title: Director of Clinical Informatics | Department: |
Responsibilities:Spearheaded a new branch of technology focused on clinical workflows, current customer engagements, and upstream product development. She created and executed the composition of Clinical Advisory Board, with participation from Chief Information Officers, Chief Medical Information Officers, and physicians across the United States. Collaborated with Marketing and Sales divisions for brand development and product launches. She has consulted in a Sales Support role, offering education and training during the Sales cycle to hospital executives and system analysts. Also, she consulted on customer and prospect system analysis and product recommendation. She developed Clinical Workflow shadowing program for Sales and Client Service training. She developed and negotiated partnerships with top corporations such as IBM and Hyland Onbase, including the marketing strategy for OEM solutions. Additionally, she participated and presented at leading healthcare conferences, such as CHIME, HIMSS, TEPR, and RSNA. |
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| Years | Employer | Title | Department |
| Years: 2005 to 2008 | Employer: Epic Systems Corporation | Title: Clinical Project Manager | Department: |
Responsibilities:Orchestrated all phases of Epic clinical software implementations. Additionally, she implemented Epic software in twenty-seven hospitals across the United States. She has worked with, configured, and installed Epic CPOE, Clinical Documentation, and Emergency Department (ASAP) applications as part of integrated enterprise information systems. Expert coordinated and managed clinical content development efforts with physician specialists. She collaborated with internal and customer teams to define project plans and milestones. Notably, she engineered new company processes as a representative on Epic Methodology team. She facilitated frequent development meetings to provide recommendations/feedback, facilitate decision making, mitigate project risk, and ensure timely deliverables. Fostered supportive relationships with colleagues and clients. Attained certification in EpicCare Inpatient Orders (CPOE), Clinical Documentation, Nurse Triage, and ASAP Emergency Department software, trained in Radiant, Identity, ADT, and EpicCare Ambulatory. |
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Career Accomplishments
| Associations / Societies |
|---|
| Duke Alumni Association HIMSS CHIME Wisconsin Alumni Association EMR/EHR/PHR Clinical Transformation Group |
| Professional Appointments |
|---|
| Director of Clinical Informatics Healthcare Advisory Board Member Healthcare Vertical Adviser |
| Medical / Professional |
|---|
| University of Wisconsin University Press |
Additional Experience
| Training / Seminars |
|---|
| Expert has led a number of Healthcare IT training seminars and education sessions across the United States in a plethora of forums. She coached Chief Information Officers on emerging healthcare technologies at the CHIME forum, has led web demonstrations of software applications and integrations to clinical leadership across the country, and developed end user training programs for 35 hospital organizations nationally. |
| Vendor Selection |
|---|
| Through a vast network of connections, Expert has brokered relationships across multiple verticals between information technology vendors, partners, and clients. Within healthcare IT, she has leveraged her connections to promote partnerships between smaller or start-up companies and large corporations and healthcare organizations. She currently serves as an adviser to (Undisclosed), a company based out of Montreal, and (Undisclosed), a web development company based out of Chicago. |
| Marketing Experience |
|---|
| In her current role as the Director of Clinical Informatics, Expert has been able to develop a strong network within the healthcare space, further promoting her knowledge on existing and emerging technologies in the space. Through involvement with HIMSS, CHIME, RSNA, Microsoft Users Group and other large healthcare conferences, she continues an active pursuit and up to the minute understanding of the ever-evolving healthcare IT field. |
| Other Relevant Experience |
|---|
| Expert has served in a consultative role to venture capitalists and private equity firms to provide market insight. Additionally, she has worked with current healthcare organizations to provide process efficiency consulting and systems optimization within their current IT environments. |
Fields of Expertise
business development, business ethics, business intelligence, communication, competitive analysis, competitive intelligence, health care, health care industry, health care marketing, health care system, medical informatics, medical record, strategic market planning, strategic planning, trade show, urgent care, primary care, medical lexicon, market assessment, competitive benchmarking, information content, information delivery, enterprise resource planning software, enterprise resource planning, information network, medical expert system, health care management, health care industry quality management, National Institutes of Health standard, information storage and retrieval, information technology management, integrated management computer system, laboratory information management, database searching, strategic quality planning, information, information technology, research, market research, marketing, information storage, decision-making, strategic research planning, management information system, information management, executive information system, decision support system, database, data storage process, clinical medicine