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Expert is a FAA-licensed A&P mechanic with over 24 years in commercial aircraft maintenance, with a heavy focus on engines. With more than 20 years working on engines, he has served in a variety of roles from mechanic, lead mechanic, acting supervisor and acting Bill-of-Work planner, to his current role of Technical Representative - Power Plant, APU & Landing Gear Maintenance in the Marketing Department of a major airline. He has also been involved in many FAA investigations and a NTSB investigation resulting from a total aircraft loss.
In his current capacity, he provides detailed technical information involved in developing proposals and contracts with outside, third party customers. He has undergone extensive training as required by the FAA as well as airline programs. His main strengths are General Electric engines, specifically the CF6-80 family of engines. Expert has a vast amount of experience related to these engines with regard to overhaul and repair of the engines as well as trouble shooting engine problems in the field. He is heavily relied upon for information and advice by his marketing department when building customer workscopes.
Expert also has a background in Pratt & Whitney JT8D engines as well, where he participated in many FAA investigations due to in-flight incidents, including bird strikes, bearing failures and blade failures.
Expert has also, in his capacity of acting Bill-of-Work planner, worked closely with multiple departments to determine work scopes, inspection criteria and records reviews. As acting Supervisor, he has led a team of 40+ mechanics in the timely production of engines to meet customer needs. As a lead mechanic, he has helped identify methods to reduce turn times of engines in shop and reduce out-of-service times of engines in the field. As a mechanic, he has trained many new mechanics and explained many processes to engineers that were unfamiliar with the product as well as the maintenance manuals and policies.
As a result of his experience, Expert was specifically sought by his management to provide technical support to Marketing. He was recognized by his company as the Employee of the Quarter for 1Q08 for Customer Support because of his abilities to manage difficult contracts and projects while ensuring products were delivered on time or early. In this capacity, Expert has worked closely with many disciplines to provide the best service available to his customers and his company.