Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at


Expert Details

Telecoms | Digital Transformation

ID: 738051 Egypt

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Expert is a strategy Senior Expert (since 2008) responsible for leading major transformational programs in technology by meeting the internal customers, spotting their pain points, converting their aspired experiences to system requirements, and re-engineered processes and functional systems while preparing the execution plan including Mock tests and UAT and program manage actions on all stakeholders throughout the journey till launch Prior to this (for 9 years).

Expert has been the Network Support Manager responsible for managing a multi-disciplinary group of vendors in variant technical arenas in addition to leading multi-disciplinary teams in complex network situations. Expert played a pivotal role in developing detailed business cases for variance mobile and fixed services with emphasis on data, identifying business benefit, calculating per unit costs and comparing between different data technologies, and assessing different vendor solutions. He is also a startup mentor and coach for a major Egyptian incubation program, responsible for developing growth strategies for different startups in various fields. He is also a certified trainer and coach responsible for delivering technical and development courses related to business case development, business process improvement and various management development programs.

Academically, he earned his BSc in Engineering with honors from Alexandria University and an MBA from Maastricht School of Management (MSM) with credit.


Year Degree Subject Institution
Year: 2008 Degree: MBA Subject: Corporate Strategy Institution: Maastrichte School of Management
Year: 1997 Degree: BSc Subject: Telecommunications Engineering Institution: Alexandria University

Work History

Years Employer Title Department
Years: 1999 to Present Employer: Undisclosed Title: Technology Strategy Senior Manager Department: Technology
Digital transformation : Responsible of leading programs to apply digital transformation frameworks for transforming our processes and systems by mapping customer (internal/external) journey and reflecting the operational/technological changes needed to deliver value proposition in alignment with company's strategy and vision.
• Strategic Vendor management: Network Opex budget owner and Strategically leading the vendor management domain to achieve Opex efficiencies within the Network support contracts domain tasks includes planning for the yearly budget applying techniques to achieve tens of millions EGP of unallocated budget challenge in Opex saving leading a cross functional team in the negotiation process with vendors and update senior management with progress till execution
• Business processes improvement: Responsible of re-engineering formal processes in addition to formalizing informal ones this includes: Identify-map-analyze-redesign processes acquire resources secure management authorization in addition to implementation and monitoring results.
Commercial product development
o Supported commercial marketing and sales teams in handling technical delivery of new products and services for new services, promotions and campaigns
o Supported commercial marketing pricing teams in allocating actual cost elements for Cost per minute, Cost per Mbyte, ADSL/SDSL cost per link which contributes to 80% of cost structure for pricing revamp and new promotions
• Network Economics
o Lead and Program managed strategic cost saving projects across technology in different network domains and reported their progress monthly to CTO, technology management and VF Group.
o Developed financial costing models for voice and data services to support commercial department in pricing
• Technology program management
o Lead a team responsible of assessing 4+B EGP annually worth of technology projects as technology business cases vs agreed budget, and targets.
o Secures approvals for the business cases in IRC monthly to CTO, CFO and in quarterly CAB to CEO
o Reports to management progress in technology plans and budget consumptions monthly
• Technology Audits governance
o Owned and executed VF audit committee actions in cooperation with Doloitte, the auditor at that time in addition to CTO actions prior to his quarterly meeting with VF region CFO in addition to developing risk registry to identify assorted possible business risks.
Years Employer Title Department
Years: 2019 to Present Employer: Undisclosed Title: Sartups consultant and coach Department: Consultency
As a consultant and mentor, already supported many startups develop their growth plans in terms of commercial, technical and operational dimensions . This effort has reaped having some of these startups being awarded top ranks in startups competitions. Find it very rewarding to help people define their purpose and have already used skills and network to help them take a sound step towards materializing their idea towards an MVP for some startups and a scaled product for the others .
Years Employer Title Department
Years: 2014 to Present Employer: Undisclosed Title: Corporate trainer Department: Training
A certified trainer who provided trainings for thousands of new managers and staff, throughout these trainings which Expert designed individually, helped them develop their business acumen, understand corporate environment and processes in addition to develop their soft skills, some of the trainings conducted are:
• Business case development
• Business process improvement
• Project management
• Strategic thinking
• Communications skills

International Experience

Years Country / Region Summary
Years: 2022 to 2022 Country / Region: Japan Summary: Performed consultations for the review of vendor management strategy of a mobile operator in Japan.

Career Accomplishments

Licenses / Certifications
Authorized trainer for conducting business and soft skills trainings internally for VF employees

Language Skills

Language Proficiency
English Native
Arabic Mother language

Fields of Expertise

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