Expert Details
Quality Management & Automotive Manufacturing: ISO 9001/IATF 16949 Compliance, Supplier Risk Assessment, Continuous Improvement/Lean Manufacturing
ID: 740824
Michigan, USA
Earlier in Expert's career, Expert held quality engineering and program management roles at another major automotive supplier, including leading a large-scale international manufacturing site transition completed ahead of schedule and under budget, and orchestrating simultaneous multi-program launches for a major automotive OEM with full operational and budgetary responsibility.
Expert currently operates an independent quality consulting practice, providing manufacturing leadership consulting in quality strategy and continuous improvement, including delivering ISO/IATF 16949 Lead Auditor and 8D Problem Solving training in partnership with an industry training organization. Expert holds a background in Business Administration and Management from Davenport University and is a Certified ISO 9001/IATF 16949 Lead Auditor. Expert has held significant industry leadership roles, including Co-Chair of the AIAG Quality Steering Committee, board membership with a university quality improvement program, and membership on a major automotive OEM's supplier quality council, and has served as a featured speaker at multiple industry conferences.
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2024 to Present | Employer: Undisclosed | Title: Quality Enhancement Consultant | Department: Owner |
Responsibilities:Founder of a manufacturing quality consulting practice, developing and implementing quality frameworks that enable manufacturing clients to increase customer satisfaction, reduce costs, and improve employee engagement. Consults with clients to assess and strengthen quality systems, emphasizing risk-based thinking, problem-solving, and waste reduction, and has partnered with an industry training organization to provide ISO/IATF 16949 Lead Auditor and 8D Problem Solving training. |
|||
| Years | Employer | Title | Department |
| Years: 2006 to 2024 | Employer: Shape Corp. | Title: Director of Quality | Department: |
Responsibilities:• Global Director for $1B tier 1 automotive supplier reporting directly to the president and CEO.• Improved customer satisfaction 25% by implementing and facilitating a global voice of the customer dashboard for top management visibility of risks and opportunities relative to company performance to accelerate strategic decision making and resource allocation. • Established Quality Manager position across several multinational manufacturing sites to serve as the voice of the customer and position quality as an integral part of operations leadership. • Reduced safe launch inspection costs by >70% by applying APQP early launch strategies and policies focused on zero defect mindset. • Developed processes to monitor customer accounts receivables to eliminate disputable charges and debits, resulting in significant cost savings across multiple business units. • Lead global organization in the transition of business processes to IATF 16949: 2016 standard while simultaneously reducing customer PPM by 44%. • Turned around under-performing internal metrology laboratory to eliminate $250,000 in annual outsourcing expenditures. • Reported quality program and budget and cost reduction metrics to company president and worked as a member of the global leadership team to achieve the organization's objectives. |
|||
| Years | Employer | Title | Department |
| Years: 1999 to 2006 | Employer: Prince Corp./Johnson Controls Inc. | Title: Quality Engineer & Program Manager | Department: |
Responsibilities:Quality Engineer (2003-2006): Served as quality project manager for a 32-line international manufacturing site transition with a $30 million budget, completing the project ahead of schedule and under budget. Developed and implemented best practices, quality assurance standards, and project management procedures.Program Manager (1999-2003): Orchestrated the simultaneous launch of multiple automotive OEM programs, holding full responsibility for personnel, budget, engineering, tooling, manufacturing, and customer relations. Supervised team members and oversaw program operations to ensure success and exceed revenue targets, tracked progress through program documentation and directives, and strengthened product branding initiatives and marketing campaign coordination. Received a merit award for an outstanding program launch during this role. |
|||
Career Accomplishments
| Associations / Societies |
|---|
| • AIAG Quality Steering Committee (2018-2024 / Co-Chair 2022-2024) • Board Member - Eastern Michigan University Quality and Continuous Improvement PPAT Program (2020-2024) • Member - Nissan Supplier Quality Council (2016-2024) |
| Licenses / Certifications |
|---|
| Certified ISO/9001 IATF 16949 Lead Auditor (Omnex) |
| Awards / Recognition |
|---|
| • Merit Award, for outstanding program launch (Johnson Controls) • AIAG Quality Summit Featured Speaker (2 occasions) • AIAG Future Automotive Experts Featured Speaker |