Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at


Expert Details

Product & Programme Management, Business Analysis, Data

ID: 739736 United Kingdom

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Exceptional multi-industry senior professional with extensive experience in programme & product management. Additional complimentary talents in team leadership, business analysis and data skills. Formal training and qualifications in business, finance, agile and engineering disciplines. A track record of turning around project fails, teams, ROI on full-SDLC transformation and divestment programmes. Expertise on varied assignments have yielded benefits valued between £3M to £600M with positive impact to business operations, embedded frameworks and advanced technologies. A trusted partner of top brands for strategic and operational initiatives with a positive effect on profitability and the balance sheet.

Financial, Engineering, IT, Energy, Science

Serving such brands as:
Morgan Stanley, Mercedes-Benz / Daimler, Oxford Instruments plc, Apple, Carl Zeiss, Lockheed, Huawei, Ministry of Defense, FNZ, Aggreko plc, Royal Bank of Canada, ReAssure - Swiss Re, Jaguar Land Rover, Aegon, Delphi Automotive, etc.

Project Management, Agile, WF, Lean, Prince2, Stakeholder Management, Cloud Solutions, Migration & Integrations, Resource & Spring Planning, Product Management, Project Plans & Roadmap Planning, Teams, SI, Vendor Collaboration, MI & BI Reporting, Modelling & Mapping (Process, Data), Metrics, KPIs, OKRs, RAID, Variances, Business Analysis, Finance & Regulations, Data & Systems, Business Architecture, ERP & Repository Systems, Workshop & Facilitations


Year Degree Subject Institution
Year: 2000 Degree: MBA Subject: Business Strategy & Corporate Finance Institution: Heriot Watt University
Year: 1994 Degree: BA Accounting and Marketing Subject: Business Studies, Accounting and Marketing Institution: Schiller International University
Year: 1993 Degree: B.Eng Honours Subject: IT & Aeronautical Engineering Institution: Queen Mary, University of London

Work History

Years Employer Title Department
Years: 2021 to Present Employer: Undisclosed Title: Project, Product & Process Manager Department: Contractor
Providing experienced consultancy and implementation in areas such as tech solutions, innovation, and product development for project initiatives, agile teams and management facing specific roadblock issues on programmes or simply advisory as part of their business venture due diligence. This is via multiple channels including ‘ Expert Networks’ for bluechip multinational clients located in USA, EU and Asia.

• Business process modelling/re-engineering, Requirements issues, Business & Infrastructure Architecture Models
• Solutions; Data integration, API, migration planning, Analytics, Algorithm and Reporting.
• Jurisdiction requirements; Regulations, applicable EU Directives and compliance awareness and risks.
• Advanced Agile-Lean projects, analysis and change techniques, dependencies and team coaching.
• Bespoke apps, Mobile, ERP, Business/Calc Rules, SAP, Oracle, DBT, Dynamics, Mulesoft, Microsevices.
• Product Development, Launch, Supply Chain and Manufacturing topics affecting business verticals.
• Carbon Accounting, regulatory reporting, decarbonisation initiatives and net zero strategies
Years Employer Title Department
Years: 2020 to 2021 Employer: Mercedes-Benz / Daimler Title: Product Manager / Workstream Lead Department: HeadQuarters / Verso/ Sales Planning and Strategy
To-Be product focus and process overhaul of the systems landscape, concept and implementation. Tech and data developments to leverage scalable Micro-services, Mulesoft, Oracle, IBM, SAP, ML, AI, AWS, and legacy systems.

• Development of front-back end solutions supporting vertical Sales Planning & Forecasting and in alignment to pre and post value stream functions supporting Corporate, Fleet & Retail Ordering system.
• Creation of multi-Product Roadmaps, Lean Canvas, Agile-lean principles; PoC, MvP and Go-live products. Leading technical and business sessions with ‘product line’ senior stakeholders and teams. Presentation at director & SME level.
• Led commercial and technical collaborations and workshops with stakeholders across global markets, (Russia, UK, Brazil and China). Localised Product developments; taking into account country specific market metrics, consumer profiles, operational issues and jurisdiction requirements solved by the solution.
• Providing Business Architect skills to produce Architecture diagrams, capabilities, APIs, Event streaming, Event Hubs and stand-in as Solution Architect in client meetings. Working on agnostic systems, data analysis, data extracts, reporting and company artefacts. Developed to-be Data Models, Product capabilities and specific features for divisional business operations.
• Leading innovation and business ideation at C-level and active alignments across agile clusters. Sales Planning and Forecasting overlaps with Product Launch, Invoicing, Order, Procurement, Factory, Architecture Guild, UI/UX
Years Employer Title Department
Years: 2020 to 2020 Employer: Oxford Instruments Title: Interim Product Software Manager Department:
Silicon Wafer/ Microprocessors manufacturing, Plasma science, electromagnetic, chemistry, Nano-atomic physics, engineering & software. Solutions serving prestigious brands such as Apple, Carl Zeiss, Lockheed, Huawei and MOD.

• Product management; Engineering software depts., ; Developing the Strategic Roadmap and Product Plan, Pricing models and feature developments move to SaaS subscriptions and support plans.
• Improvements to engineering dept. data systems initiatives (AD, MDM, Parts catalogue & certification). Embedded Agile, Azure DevOps, features, EOL/EOS, versioning and release updates.
• Stepping in as the go-to Proxy Dev. Manager; Xaml, dot Net, Java, GitHub and internal platforms; issues/enquiries.
Years Employer Title Department
Years: 2019 to 2020 Employer: FNZ Title: Product Owner Department:
Re-platforming programme: Migration to improve middle/back office processes following a strategic competitor acquisition. Audit and upgrade of internal business systems, automating processes, integrating data of acquired systems.

• Facilitated data integration and front end development activities resulting in improved data quality, decision making, audit trail and 44% reduction in reconciliations defects. Working through SQL data hub, Excel and third party applications.
• Achieved an increase of 30% task completion rate through workflow efficiencies and 20% decrease in overtime.
• Coordinating agile teams to ship key features into MVP solutions; business process mapping, logical data model, data dictionary/glossary, financial analysis, epics, user stories/ac/ PBIs, estimations, agile optics and sprint releases.
Years Employer Title Department
Years: 2018 to 2019 Employer: Aggreko plc Title: Programme Product Manager Department:
Digital & Business Transformation; Transforming global MI & BI reporting, tackling existing operational & product issues affecting finance, sales, contact centre and supply chain. Programme focused on Salesforce, ERP (Sitecore, Oracle, Infor M3 [ERP], Web portal), API, Chat bot, Cloud Data Processing, Finance, Data Warehouse, BI/MI. Stakeholders and teams spread throughout APAC time zones. Identification of process defects, improvements and BAU alternatives.

• Development of analytic and reporting solutions; features and operational insights to serve C-Level management, global SBU power-pack divisions and operational activities. Power BI, Tableau, KPI / metrics, visualisations tied to SQL BI, ERP and data sources. Project & Product delivery (analysis, design, implementation).
• Multivendor systems data integration via; agile user stories, sprint backlog grooming/release tracking and software testing, agile tools & ceremonies.
• Created & implemented the ETL & data integration plan, automation and reporting structure; API feeds/interfaces, datamarts / dataflow / connectors from key business areas; Sales, Finance (P2P, CoA, Invoicing), HR & Payroll (KPIs/metrics), Contact Centre, Customer Service, Engineering and Supply Chain. Analysis of data and reporting out from varied systems.
• Incorporating Salesforce data insights; customer, work orders, scheduling, inventory supplies and logistics inbound/outbound (Territory locations) and order fulfilment details. GPS/Geolocation, Telemetry and customer/location/biz codes directory.
• Management updates & presentations. Tracking progress and providing direction on project initiatives and resources. Deep analysis of key on-going defect issues.
Years Employer Title Department
Years: 2017 to 2018 Employer: Royal Bank of Canada Title: Product Owner/ Business Analyst Department:
Managed the digital portal upgrade; accommodating functionality for third parties and investors.

• Re-engineering processes for investor funds, communications and regulatory compliance.
• Working with multiple teams defining; User stories/features, retrospectives, creative activities, workshops, presentations, roadmap development, data analysis, Testing and UX assessment. Jira, CRM, Process mapping to Data migration.
• 34% process improvement. 24% reduced defects. Tech: Bloomberg, AWS migration, Jira, O365, Qlik-sense, SQL, Excel
Years Employer Title Department
Years: 2016 to 2016 Employer: ReAssure - Swiss Re Title: Interim Systems Analyst Department:
Working across multi-tiered technologies including; Oracle EBS, OBIEE, SharePoint, Service Now, Accounting software, UML, Use Cases, Scenario paths, Activity diagrams, Object Sequence diagrams, MI Reports, NFR /tests. Waterfall & Agile.

• Produced complete system requirements (SRD), user stories and documentation. Audit of BRD, SRD with FSD.
• Financial remediation initiatives; Life, Pensions & Protection products with varied teams; [Business and Dev teams].
• Cloud migration of Actuarial systems and automated business processing. ETL, Staging, Data dictionary mapping.
• Systems Analysis for M&A ; third party Systems, Accounting & Reporting, GL accounting (Chart of Accounts) CoA
• M&A; Assisting Migration to OBIEE, Oracle EBS modules, Business Objects and automating manual processes.
Years Employer Title Department
Years: 2015 to 2016 Employer: Wesleyan Assurance Title: Product Owner/ Lead BA Department:
Digital Transformation Programme. Proposition to transform existing Sales journey, CRM & Consolidate disparate Legacy Systems –leverage Business Rules driven (automation). Integrating SOA, Origo standards, Databases, MS Dynamics & Cloud integration at enterprise level. (Actuarial/Scheme Rules/Calculations) responsible for the Analysis & Design Methodology, Business Process Modelling (re-engineering of existing company-wide products, processes & calculations). Workstream lead on workshops facilitation, business rules & business logic for a suite of financial products in systems; (Life &Pension, Protection, IHT, Trusts and Gifts; and from Stand-alone BAU artefacts), feeding into a flexible digital system, suitability report production, product illustrations, compliance & guideline triggers. Both Agile & Waterfall documentation produced. 15X improvement in the customer journey time. Sales cycle reduced by 80%. Data quality and cleansing automation.
Years Employer Title Department
Years: 2014 to 2015 Employer: Jaguar Land Rover Title: Senior Business Analyst Department:
• Achievement: Annual savings of £450M+; 40 % gains from defects resolved. R&D, BoM, Parts, Design, Launch
• Scope & Initiate Powertrain Project: Core Engines Development (New JLR Engines) – RADs Resource Allocation.
• Programme Planning & 20 year Cycle Plan Analysis- core and added starters engineering, Timing, TFLE, Scale, Heads, Synthetic tool & FSR. [Metrics, Data Analysis and Modelling] £3M - £700M Annual Savings from new analysis/algorithms.
• Workshop facilitation, Gathering and analysing business requirements, BRD, RASCI, Traceability & Tracking of issues.
• Modernized analytic/mathematical models of product & historic programmes; consolidation of undiscovered behavioural trends/patterns: Includes KPI, Metrics, programme gateways, gaps analysis, Input/output, left-shifting production curves.
• Process Mapping Level 1- 3, designing new processes, workflow, wire-framing & Implementation into development.
• PpFEAS (parts) analysis, OXO Matrix for product features, PMXU commonalities on vehicle lines, business rules,CPSCII
• Data analysis of APC BOM at First Check and mid-PCDS gateways), ear-mark defects for system improvement.
Years Employer Title Department
Years: 2013 to 2014 Employer: Aegon Title: Business Analyst Department:
PegaSystems, Data, Insurance
Years Employer Title Department
Years: 2011 to 2013 Employer: Standard Life plc. Title: Business Analyst Department:
Supermarket funds, Wrap Platform
Years Employer Title Department
Years: 2006 to 2011 Employer: Clearstream Title: Project Manager Department:
Funds clearing & settlement
Years Employer Title Department
Years: 2001 to 2006 Employer: Excelsis Datagroup AG Title: Sales & Solution Manager Department:
Private Banking, Fintech solutions

Career Accomplishments

Licenses / Certifications
MBA, Master in Business Administration –Strategy & Finance - Heriot Watt University
BBA. Associate Degree– Marketing, Statistics, Law, Accounting – Schiller University
BEng. Bachelors (honours) Degree – Aeronautical Engineering – QMW
Certified Scrum Product Owner, Scrum Alliance,
Prince 2 Practitioner (Axcelos)
Scrum Master (Scrum.Org)
Business Analysis (BCS)
Lean 6 sigma (IASSC)

Fields of Expertise

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