Intellex Acquires Expert by Big Village

We're thrilled to announce that Intellex has acquired Expert by Big Village, effective March 22, 2024. This strategic move enhances our capabilities and strengthens our commitment to delivering exceptional solutions to our customers.

Stay tuned for more updates on how this acquisition will benefit our clients and experts.

For inquiries or more information, please contact us at


Expert Details

Intellectual and Developmental Disabilities; Community Living Executive Directorship, Operations, Leadership, and Advocacy

ID: 739665 California, USA

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Expert has over 22 years' direct experience and service in support of people with intellectual / developmental disabilities, maladaptive behaviors, neurological disorders, mental illness, brain injuries, and specialized healthcare needs.

For the past 5 years, he has served as Executive Director of the San Diego operation of one of the nation’s largest private providers of services for individuals with ID/DD (intellectual / developmental disabilities). He directs and leads all aspects of the operation’s core functions, directly supervises a 15-person management team, and oversees approximately 235 staff working in 16 residential facilities licensed ICF and ARF.

Expert is certified by the State of California Department of Social Services as an Adult Residential Facility Administrator. In 2019, his operation earned the Quality Award for leading the company in key performance indicators. Recently he was also selected from the company’s 68 total Executive Directors as Executive Director of the Year.

Prior to his current Executive Director role, Expert served as Director of Operations for one of San Diego’s largest non-profit organizations -- for over 11 years. In this capacity he directed all facets of daily operations for initially 12 residential facilities for people with disabilities licensed and regulated by the California Department of Public Health. After 6 years, he was promoted to Department Head and also oversaw the Independent Living, Supported Living, Respite and Recreation programs.

Expert was recently retained as an Expert Witness in a medical malpractice case brought by a family against a residential service provider, in which case he reviewed over 15,000 documents and produced an Expert Report.

He provides expert witness and consultation services on disability service-related matters to clients of Round Table Group, Gerson Lehrman Group (GLG), Guidepoint Global, Tegus, and Coleman Research.


Year Degree Subject Institution
Year: 2000 Degree: JD Subject: Law Institution: Thomas Jefferson School of Law
Year: 1997 Degree: BA Subject: Law & Literature Institution: Franklin & Marshall College

Work History

Years Employer Title Department
Years: 2018 to Present Employer: Undisclosed Title: Executive Director Department:
• Oversee approximately 235 staff in16 residential facilities (ICF & ARF) and an Adult Day Care Center supporting 132 total people with developmental disabilities.
• Direct and lead all facets of the organization’s core functions in Operations, Human Resources, Finance, Communication, and Administration.
• Directly supervise a 15-person management team.
• Prepare and monitor $18 million annual operating budget; forecast EBITDA on monthly basis.
• Attend client Individual Service Plan meetings.
• Designed and implemented infection control policies and procedures in response to COVID.
• Serve as organization’s liaison the California Department of Public Health, Department of Developmental Services, San Diego Regional Center, Medical Director, and therapeutic specialists.
• Developed Program Design for ARFPSHN-B which opened in November 2019; collaborated with San Diego Regional Center to transition consumers from Fairview Developmental Center.
• Member of the San Diego Regional Center’s Vendor Advisory Council.
• Received 2023 Executive Director of the Year Award from among ResCare’s 66 operations.
Years Employer Title Department
Years: 2010 to 2018 Employer: The Arc of San Diego Title: Director of Operations Department: Community Living Services
• Prepared and oversaw $6 million annual operating budget and directed all facets of daily operations of Residential (ICF-DD-Hs), Independent Living, Respite, Tailored Day, and Recreation programs accessed by approximately 500 people with disabilities.
• “Champion” of Service Excellence Strategic Planning Committee responsible for developing and implementing service quality initiatives across the agency (16 independent locations).
• Co-authored successful grant proposal to Department of Developmental Services awarding agency $336k in connection with Home and Community Based Services Waiver compliance.
• Developed program design and implemented Tailored Day Service Option with curriculum focusing on employment, education, budgeting / money management & recreation.
• Investigated the feasibility of, and ultimately launched, accessible fitness and rehabilitation center for people with disabilities.
• Created a 10-week wellness program and curriculum for people with disabilities consisting of adaptive Yoga, Zumba, functional fitness, art therapy, music therapy, and nutrition.
• Created Certified Therapeutic Recreation Specialist internship program.
• Assisted CEO in developing and implementing agency Corporate Compliance Plan.
• Prepared monthly department report for presentation at monthly Board of Directors meeting.
Years Employer Title Department
Years: 2007 to 2010 Employer: The Arc of San Diego Title: Director Department: Residential Services
• Directed 24/7 operations of 12 long-term care residential facilities (licensed ICF-DD-H and regulated by the California Department of Public Health) housing 72 people with developmental/mental disabilities and ensured compliance with governing regulations.
• Oversaw and ensured the delivery of high quality, individualized, wraparound services (medical, behavioral, therapeutic, educational, recreational, and social) to clients.
• Developed procedures for quality assurance that decreased the average number of deficiencies during Annual Fundamental Survey from 8.3 to 4.5.
• Reduced overtime hours worked by direct care staff 33% (approximately 1,100 hours per month) translating to an estimated savings of $16,000 per month.
Years Employer Title Department
Years: 2006 to 2007 Employer: National Multiple Sclerosis Society Title: Manager Department: Advocacy and Independent Living
• Developed and performed outreach programs to people diagnosed with Multiple Sclerosis on the topics of fundamental healthcare rights, public/private disability benefits, and insurance law.
• Created and implemented a Social Security Disability Benefits Assistance Program that advocated on behalf of clients to secure permanent disability benefits.
• Conducted legislative visits to offices of City, State, and Federal representatives regarding legislative and policy issues impacting people with Multiple Sclerosis.
• Collaborated with community organizations, action groups and grassroots coalitions to develop community programs and create a unified San Diego disability community voice (i.e., Mayoral Forums on Disability and Senior Citizen issues).

Career Accomplishments

Associations / Societies
San Diego Regional Center’s Vendor Advisory Council
Licenses / Certifications
Certified Adult Residential Facility (ARF) Administrator
Awards / Recognition
2022 Executive Director of the Year
2020 Quality Award
2023 Executive Director of the Year Award among a care group's 66 operations

Additional Experience

Expert Witness Experience
Recently retained as an Expert Witness in a medical malpractice case brought by a family against a residential service provider. Reviewed over 15,000 documents and produced an Expert Report wherein he ultimately rendered his opinions on whether the service provider's actions met the applicable standard of care required in that particular residential setting.

Previously, after being retained by the Federal Defenders of San Diego, Expert testified on behalf of the defendant in a case pertaining to autism.

Fields of Expertise

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