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Expert is a managing director at company where he works with companies on business development, innovation management, technology commercialization, and product strategy. Expert is also the co-founder of a consultancy focused on design strategy and additive manufacturing for accelerated product development.

Recently, as a corporation director, Expert built the global innovation program, established the 3D printing/additive manufacturing business, and led the introduction of a new product blueprinting methodology to boost the front end of the innovation pipeline.

Expert has been working with fortune 500 companies and helping business leaders harness the value of 3D printing/additive manufacturing and integrate digital design, development, and commercialization tools into their business model for a sustainable competitive advantage.

Expert holds an MSc in Engineering from the University of Michigan and an MBA from Michigan Ross School of Business.

-Designed, built, and spearheaded a global innovation program and led a team to role out key elements.
-Created and led voice of customer program and trained commercial, technical, and marketing staff globally to feed the front end of the innovation pipeline for new product breakthroughs.
-Orchestrated collaboration & idea management platform that provided a virtual means to connect, solve complex problems, and identify new product opportunities. 
-Established and managed relationships with universities, start-up accelerators, & business organizations.
-Introduced stage gate portfolio management platform, which allowed a complete view of R&D spend, portfolio distribution, and projections. Used output to inform strategy and investment allocation.
-Identified/validated new business for platform technologies and scouting for acquisition opportunities.
-Conducted market research to validate a new medical device and recommend new deign options.
-Led team to design a new health and wellness genotype and phenotype web platform.
-Managed team to develop new operating model, comprising four corporate segments, three different sales channels, back offices, and over 70 product variations for a major corporation.
-Constructed and managed a multi-channel pilot test, comprising nearly 40 test and control locations, internet, mobile, and direct sales channels, for a new sales and service model.
-Led team to design and built executive dashboard to assess business performance across three segments and over 100 product variations for a major retailer.
-Recommended emerging market entry options by analyzing macroeconomic, competitive, government stability, socioeconomics, and other factors of 13 developing countries for global company.
-Reconfigured and optimized retail network of 10,000 stores based on geo/socio/economic factors and value potential of company and franchise-owned stores for a large US firm.
-Formulated business strategy and a customer service model for a leading UK company, increasing net income by 5% and improving cost to income ratio by 25%.
-Increased store profit performance and enhanced customer experience by incorporating experiential retailing and moment of truth concepts in the overall sales and service strategy for a major retailer.
-Developed new network operating model for wholesale banking which decreased relationship management administrative time by 12% and increased loan origination by 27%.
-Spearheaded 20-member team to create new business unit for largest corporation in South Korea.
-Streamlined and restructured operations of over 230 processes through business process reengineering.
-Developed customer migration strategy for retail bank and reduced capacity requirements by 1200 FTEs
-Designed offer strategy and optimized product portfolio to drive purchasing propensity.
-Built new retailing distribution and customer experience strategy for US firm and designed in-market experiments to assess strategy performance prior to deployment.
-Led the development of an integrated multi-channel credit card strategy for a major bank and card issuer.
-Recommended new R&D operating model for largest global nuclear power energy conglomerate through an in-depth investigation of research operations with 3000 scientists across 3 continents.
-Proposed rationalization logic for research facilities and projects spread across multiple continents.