Expert Details
Physical Security
ID: 734261
New York, USA
Assumed command and coordinated emergency response during emergency situations.
Employed de-escalation techniques with unruly customers.
Developedand implements training procedures for all newly hired personnel.
Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner.
Completed weekly payroll and scheduling.
Developed procedures for the emergency response and crisis management, physical security, information protection.
Conducted site reviews and security audits and made recommendations to management based on findings.
Generated and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues.
Maintained a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures.
Supplied internal and external security within a 200,000-square foot mall with 400 retail tenants. Issued criminal trespass.
warnings to possible suspects and assisted police in apprehending and processing shoplifters.
Developed and updated security procedures, security system drawings and related documentation.
Recommended improvements in security systems and procedures.
Communicated and enforces compliance with state and local laws while emphasizing company standards of professionalism and safety.
Education
| Year | Degree | Subject | Institution |
|---|---|---|---|
| Year: 2018 | Degree: Master of Science | Subject: Disaster Preparedness and Executive Fire Leadership | Institution: Grand Canyon University |
| Year: 2015 | Degree: Bachelor of Science | Subject: Public Safety and Emergency Management | Institution: Grand Canyon University |
Work History
| Years | Employer | Title | Department |
|---|---|---|---|
| Years: 2019 to Present | Employer: Undisclosed | Title: Security Supervisor | Department: |
Responsibilities:• Developed and implemented the emergency operations plan and emergency response plan• Developed and implemented the security department’s standard operating procedures. Recommends and implements improvements in security systems and procedures. • Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines. • Provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders. • Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of staff. • Conducts resume and application review, initial interviewing of applicants, arranging interview times, discuss benefits, terms and conditions of employment with candidate. Verify degrees, personal and business references and make employment offers and process new employees. • Oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of staff. • Conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. • Maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures. |
|||
| Years | Employer | Title | Department |
| Years: 2014 to 2019 | Employer: Securitas Security Services USA | Title: Account Manager | Department: |
Responsibilities:Expert serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned accounts.He meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract. Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines. Expert also provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders. He oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of staff. Expert conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Develops and updates security procedures, security system drawings and related documentation and recommends and implements improvements in security systems and procedures. Expert assists in the development and administration of budgets in relation to assigned accounts. He also completes weekly payroll and manages staff schedules for all shifts and events to minimize overtime costs. Expert generates and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues. He maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures. |
|||
| Years | Employer | Title | Department |
| Years: 2012 to 2014 | Employer: Security Solutions of Connecticut | Title: Site Supervisor | Department: |
Responsibilities:Expert serves as a key point of client contact to ensure the delivery of high-quality customer service for assigned accounts.He meets regularly with client representatives for status updates; addresses any actual or potential problems; assists line management in negotiation of client contract. Interviews and hires qualified applicants to fill open post positions in a proactive and timely manner, following company interviewing guidelines. Expert also provides support during client start-up; supports security planning, assessments and surveys; reviews and updates post orders. He oversees, coordinates with line management, and participates in the recruitment, selection, orientation, training, development and retention of staff. Expert conducts disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. Develops and updates security procedures, security system drawings and related documentation and recommends and implements improvements in security systems and procedures. Expert assists in the development and administration of budgets in relation to assigned accounts. He also completes weekly payroll and manages staff schedules for all shifts and events to minimize overtime costs. Expert generates and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues. He maintains a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures. |
|||
| Years | Employer | Title | Department |
| Years: 2010 to 2011 | Employer: IPC International | Title: Deputy Director of Security | Department: |
Responsibilities:Expert assumed command and coordinated emergency response during emergency situations.He was responsible for employing de-escalation techniques with unruly customers. He also developed and implemented training procedures for all newly hired personnel. Expert conducted disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. He completed weekly payroll and scheduling during this time as well. Expert developed procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units. He conducted site reviews and security audits and made recommendations to management based on findings. He generated and runs all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues. Throughout this period, Expert maintained a positive, professional environment in full compliance with applicable laws, regulations, policies and procedures. He supplied internal and external security within a 200,000-square foot mall with 400 retail tenants. He issued criminal trespass warnings to possible suspects and assisted police in apprehending and processing shoplifters. Expert also developed and updated security procedures, security system drawings and related documentation. He also recommended improvements in security systems and procedures. |
|||
| Years | Employer | Title | Department |
| Years: 2006 to 2010 | Employer: AlliedBarton Security Services | Title: Operations Manager | Department: |
Responsibilities:He was responsible for negotiating new contracts and negotiating contract renewal. He communicated and enforced compliance with state and local laws while emphasizing company standards of professionalism and safety.Expert also conducted disciplinary and counseling sessions with Security Professionals as needed in a proactive and professional manner. He developed and implemented training procedures for all newly hired personnel. Expert completed weekly payroll and scheduling, also developing procedures for the emergency response and crisis management, physical security, information protection, incident management and investigation units. He also conducted site reviews and security audits and make recommendations to management based on findings. Expert was responsible for the creation, modification and management of post schedules to ensure adequate coverage all the time. He also ensured schedules were properly maintained and updated regularly, also ensuring all positions were staffed according to contract requirements and effectively manages branch overtime through proper scheduling and staffing. Expert prepared and ran all required reports as directed by managers, reviews such reports in a timely manner with management team, and takes appropriate action as necessary to address any report discrepancies or operational issues. He acted as a Company representative in such matters as unemployment hearings, workers’ compensation hearings/depositions. He also developed and updated security procedures, security system drawings and related documentation. He recommended improvements in security systems and procedures as well. |
|||
Career Accomplishments
| Licenses / Certifications |
|---|
| Hazwoper 40 hour OSHA 30 hour General Industry OSHA 10 hour General Industry |