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Expert is the Director of Business Development within the Enterprise Growth Group at American Express, which focuses on leveraging technology to provide prepaid, mobile, and digital solutions to the unbanked and underbanked. He has helped to shape American Express' strategy around financial inclusion and determine how American Express can offer products to answer the needs of the financially underserved. He believes that technology can empower people with better financial products at lower costs in order to make financial lives easier and more convenient. In his current role, Expert develops strategies and builds relationships to provide Serve, Amex's general purpose reloadable (GPR) platform, and payment capabilities to new partners. He has expertise in the payroll card, corporate prepaid disbursements, and higher education sectors. Furthermore, he has played an integral role in helping to launch mobile wallet capabilities and partnerships for American Express. He has also done work on M&A strategy and emerging market entry for prepaid.

In his previous role, Expert was a Senior Manager in the Strategic Planning Group at American Express, which is the CEO's internal consulting unit and reports directly into the CEO. He regularly interacted with the CEO and his direct reports including making presentations to the company's Operating Committee. His projects included (1) an assessment of American Express' closed loop advantage where he analyzed AXP and competitor's data usage to articulate the value of and gaps in the company's closed loop leading to initiatives to sanitize data and monetize data advantages (2) a competitive analysis of near field communication (NFC) technology and AXP capabilities to drive the company's digital commerce vision and (3) a diagnosis of root causes limiting corporate card growth in international markets and a sales force solution design to unlock over $1B in enterprise value

Driving change and innovation has been the recurring theme in Expert's career, and prior to American Express, he worked at an electric vehicle start-up, Better Place, and as a management consultant at Accenture.

Expert co-founded and teaches a personal financial management seminar every January at Harvard College that is designed to improve the financial capability of undergraduates. He is also a guest blogger for The Huffington Post.

He holds a B.A. in Economics from Cornell University and an MBA from Harvard Business School.